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naukri

Customer Service Executive

Better Hygiene Technical Services L.L.C
Dubai, UAE
Entry
2 weeks ago
Team CollaborationCustomer Care RepresentativeCall ManagementProduct KnowledgeCRM SoftwareSales Promotion
Free

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Key skills for this role

Team CollaborationCustomer Care RepresentativeCall Management
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Overview

  • Act as the primary point of contact for customers, addressing inquiries and resolving issues in a timely manner, ensuring a seamless experience.
  • Utilize customer relationship management (CRM) software to track interactions, manage inquiries, and maintain accurate customer records for personalized service.
  • Proactively identify customer needs and provide tailored recommendations, enhancing customer satisfaction and promoting loyalty to the brand.
  • Collaborate with cross-functional teams, including sales and technical support, to escalate issues and ensure efficient resolution of complex problems.

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