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indeed

CUSTOMER SERVICE EXECUTIVE

Vigor Cafe
Doha, QAT
fulltime
6 days ago
Customer SupportClient RelationsComplaint ResolutionEmpathyCommunication SkillsCRM Software
Free

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Key skills for this role

Customer SupportClient RelationsComplaint Resolution
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Overview

  • Proven customer service experience or related role
  • Excellent verbal and written communication skills
  • Ability to handle challenging customer interactions gracefully and professionally
  • Strong problem-solving skills and attention to detail
  • Familiarity with order processing and customer service procedures
  • Strong organizational skills and ability to multitask efficiently
  • Ability to work independently and as part of a team
  • Basic technical knowledge to assist with technical issues and inquiries
  • Empathetic and patient attitude when dealing with customers
  • Ability to stay calm under pressure and manage time effectively
  • Flexibility to work various shifts including weekends and holidays if required
  • Knowledge of company products, services, and policies
  • Understanding of sales principles and ability to upsell products and services
  • Pay: QAR3,000.00 - QAR3,500.00 per month

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