Customer Service Coordinator
Role Overview
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.
This position will be located at the Penske facility at 2682 US Highway 130 in Cranbury, NJ.
Full Job Posting
Qualifications
- Qualifications:
- 2 years of customer service experience required
- At least 1 year of hands on mechanical experience required
- 2 years of supervisory experience preferred
- At least 2 years of service department administration preferred
- High School diploma or equivalent required
- Associates Degree, Technical School Degree, or Bachelors Degree preferred
- ASE certification preferred
- Prior experience with service scheduling programs and diagnostic programs preferred
- The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
- The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
- Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
- The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
- The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
- The associate must be able to safely work in all weather conditions.
- Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
- The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
- Penske is an Equal Opportunity Employer.
- Salary: $25 - $28 hourly
- Benefits: Our excellent benefits plan keep associates and their families happy, healthy and secure. To learn more visit https://penske.jobs/benefits
Preferred Qualifications
- 2 years of supervisory experience preferred
- At least 2 years of service department administration preferred
- Associates Degree, Technical School Degree, or Bachelors Degree preferred
- ASE certification preferred
- Prior experience with service scheduling programs and diagnostic programs preferred
About Penske Truck Leasing/Transportation Solutions
Diversified global transportation, logistics, and truck leasing services.
Visit company websiteApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Penske Truck Leasing/Transportation Solutions
Sales and Operations Management Trainee
Salt Lake City, USA
Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for o
Warehouse Worker - Clamp Truck Operator - Multiple Shifts
Manteca, USA
Position Summary: Penske Logistics is looking for warehouse associates to become part of an excellent team. This is a great opportunity for individuals who are safety conscious and have a pleasant, outgoing attitude who
Fleet Maintenance Fueler Washer
Charlotte, USA
What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Fleet Maintenance Fueler Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe bef
Diesel Technician/Mechanic III - Entry Level
Charlotte, USA
What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and be
Diesel Technician/Mechanic III - Entry Level
Statesville, USA
What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and be
Sales and Operations Management Trainee
Clearwater, USA
Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for o
Sales and Operations Management Trainee
Winnipeg, CAN
Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for o
Diesel Technician/Mechanic III - Entry Level
The Bronx, USA
Location: 1164 E 156 th Street Bronx, NY 10474 Starting rate of Pay: $ 23.39 per hour What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly
Sales and Operations Management Trainee
Salt Lake City, USA
Warehouse Worker - Clamp Truck Operator - Multiple Shifts
Manteca, USA
Fleet Maintenance Fueler Washer
Charlotte, USA
Diesel Technician/Mechanic III - Entry Level
Charlotte, USA
Diesel Technician/Mechanic III - Entry Level
Statesville, USA
Sales and Operations Management Trainee
Clearwater, USA
Sales and Operations Management Trainee
Winnipeg, CAN
Diesel Technician/Mechanic III - Entry Level
The Bronx, USA