Customer Service Consultant

At Foxtons, our Customer Service Consultants are essential to ensuring every tenancy begins smoothly and professionally. You’ll work closely with our high-performing lettings teams across the business, helping landlords manage their properties effectively and ensuring tenants have a great start to their journey. From day one, you’ll receive industry-leading training that gives you the confidence and knowledge to offer expert advice on all aspects of the tenancy process. You’ll quickly become a go-to resource for our clients and local offices, playing a key role in why Foxtons is known for getting it done. If you’re driven, detail-oriented, and ready to learn, we’re ready to invest in your success.

You don’t need previous experience to succeed here, just the right mindset. With full training and continuous development, we’ll equip you with everything you need to thrive. Bring ambition, energy, and a willingness to learn, and we’ll help you build a career with real momentum.

A s the UK’s number 1 lettings agency,* our customers choose us because we get it done. And we know it’s our people that make us so successful. We have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals. Is it important for you to know our Corporate Social Responsibility before you apply? Great, it’s important to us too. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London's largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs. * TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level INDHP