Customer Service Auditor
Role Overview
Evaluate customer service and retail store standards through anonymous visits and provide objective feedback to improve customer experience.
Key Skills for This Role
Full Job Posting
Role overview
Evaluate customer service and retail store standards through anonymous visits and provide objective feedback to improve customer experience.
Key responsibilities
- Conduct anonymous visits to assigned retail stores.
- Evaluate staff professionalism, product knowledge, and customer service.
- Monitor store cleanliness and operational standards.
- Submit accurate and detailed evaluation reports.
Requirements
- A valid Qatar driving license is mandatory.
- Fluency in English and Arabic is mandatory.
- Strong observation and reporting skills.
- Excellent communication and attention to detail.
- Retail or customer service experience is preferred.
Pay
- QAR 5,700–5,900 per month.
Workplace
- Work location is in person.
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