Customer Service Agent
Skills
About This Role
Position Summary
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services,
Responsible for acting as a liaison between customers and companies.
Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.
Key Responsibilities
- Answer incoming calls and respond to customer inquiries in a timely and professional manner in both languages (Arabic-English)
- Provide accurate information regarding products, services, and company policies.
- Resolve customer complaints and issues effectively, ensuring a positive customer experience.
- Document all customer interactions accurately in the system.
- Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates.
- Participate in training and development activities to enhance skills and knowledge.
Qualifications & Requirements
- Diploma or Bachelore degree.
- Preferably Previous experience im a customer service or call center role.
- Excellent English language.
- Proficient in using computer systems and software.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Customer Service Team Leader
Nestlé · Riyadh
Nestlé Waters KSA – Almanhal Water Factory (Position based in Almanhal Water Factory - Riyadh Industrial Area) Position Snapshot Position Title: Customer Service Team Leader. Location: Riyadh, Saudi Arabia. * Departmen
Skills
Customer Services Engineer
DEDIENNE AEROSPACE · Jeddah
About the Company DEDIENNE AEROSPACE is a world leader in design, manufacturing and maintenance of aeronautical tooling. For more than 50 years, our products have demonstrated our expertise, quality of service and techni
Skills
Customer Service Specialist
Florose · Jeddah
We are looking for a dedicated and professional Customer Service Specialist to join our team and deliver an exceptional customer experience. The ideal candidate will be responsible for handling customer inquiries, resolv
Skills
2 days ago
Apply Now↗Apply Now ↗Customer Service Trainer - KSA Residence
Tabby | تابي · Riyadh
Department: Customer Support Ops Location: KSA Compensation: ر.س9,000 - ر.س17,000 / month Description We are looking for a Customer Service Trainer & Quality Specialist to join our team in KSA. The ideal candidate will b
Skills
2 days ago
Apply Now↗Apply Now ↗Customer Service Operation Ai Training - Remote
YO IT Consulting · Riyadh
Job Title: Customer service operations Job Type: Contractor Location: Remote Job Summary: As a Customer Service Operations, you ll apply your expertise to help train next-generation AI systems. Your work will shape how m
Skills
3 days ago
Apply Now↗Apply Now ↗Customer Service Representative Recruitment Day - SAED
Tabby | تابي · Riyadh
Application Deadline: 21 May 2026 Department: Customer Support Ops Location: KSA Compensation: ر.س6,000 - ر.س7,500 / month Description Kick-Start Your Future at Tabby’s Recruitment Day (Open day, walk in interviews are w
Skills
5 days ago
Apply Now↗Apply Now ↗Customer Service Supervisor
NALCO An Ecolab Company · Eastern Province
What You Will Do: Ensure customer satisfaction, both internally and externally. Provide guidance, coaching, and support to team members, and help resolve any issues that arise. ...
Skills
6 days ago
Apply Now↗Apply Now ↗Customer Service Manager
Alcon · Jiddah
Alcon is a global leader in eye care, dedicated to improving quality of life through innovative vision solutions. The Manager, Customer Operations Country plays a key role in delivering an exceptional customer experience
Skills
1 weeks ago
Apply Now↗Apply Now ↗Customer Service Supervisor
Tronox · Jeddah
JOB PURPOSE: Customer Service is a key function in the OTD department and is one of faces of the organization in front of its customers. It is a role having a significant impact on overall customer satisfaction. The role
Skills
1 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required