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Customer Service (Aesthetic Experience) ( Female )

Confidential Company Dubai
Dubai, UAE
Full-time
Entry
Onsite
Discovered 1 weeks ago
Customer serviceAesthetic clinic experiencePhone, chat, and email supportCustomer issue resolutionInterdepartmental coordinationCall center experience

Full Job Posting

Day-to-Day Responsibilities

  • Respond promptly to customer inquiries by phone, chat, and email.
  • Communicate and coordinate with internal departments.
  • Investigate, research, and resolve customer issues with attention to detail.
  • Handle challenging or dissatisfied customers professionally and empathetically.
  • Track, document, and follow up on customer requests in a timely manner.
  • Manage and prioritize multiple tasks and responsibilities.
  • Deliver outstanding customer service.

Requirements and Preferences

  • At least one year of aesthetic clinic experience is required.
  • Weekend availability is required.
  • Call center experience is preferred.
  • Candidates must be able to commute to or relocate to Dubai before starting work.

Schedule

  • The role requires availability to work on weekends.

Workplace

  • Work is in person.

Employment Type

Job type is full-time.

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