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Customer Service Advisor - Dallas
Piedmont Lube Centers
Dallas, USA
Full-time
Mid
Onsite
Discovered Yesterday
Communication
Key Skills for This Role
Communication
Full Job Posting
Key Responsibilities
- Customer Service
- Greet customers promptly and provide a friendly, professional experience.
- Recommend maintenance services based on vehicle inspections and manufacturer recommendations.
- Answer customer questions and explain services clearly and confidently.
- Accurately enter vehicle information and process transactions using the POS system
- Vehicle Services
- Perform courtesy vehicle inspections, including checking fluids, filters, tires, belts, hoses, and wiper blades.
- Assist technicians with preventive maintenance services as needed.
- Guide vehicles safely into service bays.
- Operations
- Maintain a clean, organized, and safe work environment.
- Support opening and closing procedures as assigned.
- Follow company policies, safety procedures, and operating standards.
- Work as part of a team to keep service flowing efficiently throughout the day.
Qualifications
- Positive attitude and willingness to learn
- Strong customer service and communication skills
- Friendly, dependable, and team-oriented
- Sales or customer service experience preferred
- Comfortable working in shop environments and outdoor conditions
- Ability to stand, bend, and lift up to 50 pounds
- Weekend availability required
- Valid driver's license preferred
- Reliable transportation
Preferred Qualifications
- Sales or customer service experience preferred
- Valid driver's license preferred
About Piedmont Lube Centers
Automotive Repair & Services200 employeesFounded 2004
Family-owned Georgia Jiffy Lube franchisee providing oil changes, preventive maintenance, and emissions tests for fleet vehicles.
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