Customer Service

Communicate with our members via phone and email, exhibiting care in every interaction

Listen to our members, providing empathy and solutions to their unique needs

Collaborate with your team to share knowledge and best practices

Accurately document Member interactions and activity

Minimum of 1 year of Customer Service experience (call center or retail)

High school diploma or equivalent

Available for an 8-hour shift between the hours of 6am - 8pm

People-focused approach and solution mindset

Ability to handle a high volume of inbound calls

Strong communication skills

401 (k) with employer match

Medical, dental, and vision with HSA and FSA options

Competitive vacation and sick time off, as well as dedicated volunteer days

Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts

Up to $5,250 paid back to you on eligible education expenses

Pet care discounts for your furry family members

Financial support in times of hardship with our Achieve Care Fund

A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

At Achieve, we’re changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and work-from-home roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.