{bc}
Apply
oracle

Customer Relationship Executive

Digitide Solutions
Karīmnagar, IND
Full-time
Onsite
Discovered 3 weeks ago

Full Job Posting

Qualifications

  • Excellent communication and interpersonal skills.
  • Strong customer service orientation and empathy.
  • Ability to build rapport and establish trust with customers.
  • Problem-solving and conflict resolution skills.
  • Attention to detail and a customer-centric approach.
  • Proficiency in MS Office and CRM systems.
  • Prior experience in a customer-facing role (preferred).
  • Knowledge of BFSI industry is an advantage.
  • Ability to work independently and manage time effectively.
  • A positive attitude and a passion for customer satisfaction.

Responsibilities

  • Handle customer inquiries and provide timely responses.
  • Resolve customer issues and complaints effectively.
  • Build and maintain positive relationships with customers.
  • Ensure customer satisfaction and loyalty.
  • Provide accurate and up-to-date product/service information.
  • Collaborate with other teams to enhance the customer experience.
  • Stay updated with industry trends and competitor activities.
  • Conduct market research and gather customer feedback.
  • Assist in developing and implementing customer engagement strategies.
  • Maintain accurate records of customer interactions and feedback.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Digitide Solutions

Customer Relationship Executive

Mahesāna, IND

Discovered TodayFull-time

CCE

Kolkata, IND

Discovered TodayFull-time

Executive

Hyderabad, IND

Discovered TodayFull-time

Customer Care Executive

Chennai, IND

Discovered TodayFull-time

Customer Service Associate

Hyderabad, IND

Discovered TodayFull-time

Customer Relationship Executive

Surat, IND

Discovered TodayFull-time

Executive HR

Pune, IND

Discovered TodayFull-time

FOS Collection Executive

Delhi, IND

Discovered TodayFull-time