Customer Project Manager
Role Overview
Own successful delivery of bespoke technology solutions, connecting customers with sales, engineering, and external partners.
Coordinate resources, implement efficient processes, manage risks, and align stakeholders to deliver projects to customer expectations.
Initially supports internal strategic initiatives and product development before transitioning to customer-facing solution delivery and long-term customer success.
Key Skills for This Role
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About Macnica
Macnica Americas is the North American division of Macnica Fuji Electronics Holdings, a technology solutions provider focused on semiconductor distribution and customized client solutions.
The company works with skilled engineers to expedite product development for clients.
Role summary
Own successful delivery of bespoke technology solutions, connecting customers with sales, engineering, and external partners.
Coordinate resources, implement efficient processes, manage risks, and align stakeholders to deliver projects to customer expectations.
Initially supports internal strategic initiatives and product development before transitioning to customer-facing solution delivery and long-term customer success.
Duties
- Manage customer technology projects from kickoff through handoff; coordinate customers, engineering, product management, and partner organizations.
- Serve as the project communication contact; track schedules, milestones, risks, dependencies, and deliverables.
- Support implementation and deployment of custom solutions; ensure customer requirements are conveyed to internal teams.
- Facilitate meetings, report progress, and resolve obstacles to maintain delivery commitments.
- Build customer and partner relationships; support post-deployment adoption and satisfaction.
- Contribute to continuous improvement and internal strategic projects under engineering leadership.
Required qualifications
- Experience managing technical or engineering-related projects.
- Strong organizational and communication skills, with ability to work across cross-functional teams and external partners.
- Familiarity with project management tools and methodologies.
- Bachelor's degree in Engineering, Computer Science, Business, Project Management, or a related field.
- 3–7 years of project management experience.
- Technology, software, embedded systems, semiconductor, or engineering-environment experience is preferred.
Compensation
- Annual compensation is CAD 82,400–103,000; final offer depends on skills, experience, qualifications, and overall alignment with the role.
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