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Customer Operations Coordinator

Alliance Food Security Holdings
Dubai, UAE
Full-time
Entry
Onsite
Discovered 4 days ago
Import/export documentationLogistics coordinationFreight forwardingShipping documentationIncotermsCustoms procedures

Full Job Posting

About the role

Coordinate customer operations for an international agricultural supply business, helping shipments and deliveries move smoothly.

Responsibilities

  • Manage import and export documentation with accurate, timely processing.
  • Coordinate international shipments with shipping lines, freight forwarders, and customs agents.
  • Organize domestic deliveries and follow them through to completion.
  • Keep shipments on track, anticipate challenges, and find solutions.
  • Work with colleagues and partners across countries.

What the employer is looking for

  • 1–3 years of experience in import/export documentation, logistics, or freight forwarding.
  • Knowledge of shipping documentation, Incoterms, and customs procedures.
  • Strong organization, attention to detail, a proactive hands-on attitude, and ownership.
  • Good English communication skills and proficiency in Excel.
  • ERP experience is a plus.

About the company

Alliance Food Security Holdings connects global agricultural supply chains with customers around the world.

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