Customer Network Engineer, GEN Customer Network Solutions

Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Provide technical advisory function translating business needs into network requirements. Guide customers through product implementation and usage.
• Provide valuable, expert partnership to both customers and engineering, ensuring GEN's innovation is grounded in real-world business problems and solves validated use cases.
• Partner with business relationship leads to form a functional team to analyze customer requirements or potential problems and proactively develop solutions and policy recommendations.
• Multiply the effectiveness of the team through design reviews, technical mentoring, and career development support. Scale systems sustainably through tools and automation, and evolve systems by driving change that improves reliability and velocity.
• Lead development of Google’s Enterprise Network infrastructure through published engineering design documents and specifications. Lead the requirement analysis, engineering design, and solution development of Google’s Enterprise Network infrastructure.

Qualifications

• Minimum qualifications:
  • Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience.
  • 6 years of experience with network routing protocols, design and troubleshooting, with network equipment providers.
  • 6 years of experience guiding enterprise customers or external stakeholders through enterprise network design and operations product implementation, deployment, and optimization in a global environment.
  • 5 years of experience using Python or Go as a part of your daily workflow. Preferred qualifications:
  • Certifications in CCIE/CCDE/JNCIE or equivalent level experience.
  • Experience with large enterprise network design and operations in a global environment.
  • Experience in designing, analyzing and troubleshooting large-scale distributed systems.
  • Knowledge of network technologies/protocols: VXLAN, BGP EVPN, 802.1x, LACP, MacSec, Encryption, key management, Micro segmentation, ACL, Cloud technologies.