Customer Liaison
Full Job Posting
- Perform job functions in accordance with YF iOS policies and procedures and any OEM-specific requirements.
- Report quality related information/issues identified at customer locations to the manufacturing facility.
- Containment/sorting/rework activities, including communication of clean points and other activities as needed.
- Obtain shipping documents for parts that need to be returned to the plant for analysis.
- Support customers with troubleshooting and root cause analysis for issues requiring further investigation.
- Support the comprehensive continuous improvement (CI) philosophy for all YFAI disciplines; participate in CI activities such as process improvements, improving non-conforming flow, separating and recycling non-conforming material and the activities designed to reduce the cost of poor quality (i.e., Kaizen, cross functional task force teams, etc.).
- All other duties as assigned.
- Complies with all YFAI and OEM safety policies and procedure.
High School Graduate Or Equivalent
1 -3 Years of Experience with direct customer contact and project management.
1-3 Years of Experience within the automotive industry.
Must be able and willing to travel and work at customer sites, including industrial manufacturing plants which might require climbing, lifting, or working in confined spaces.
- Understanding of quality functions: customer service, metrology, auditing, and quality analysis techniques.
- Reading comprehension and mathematical/analytical skills.
- Computer skills (email, etc.) and use of MS Office programs (i.e. Word, Excel, PowerPoint).
- Excellent communication skills.
About YFAI-AP
Global automotive supplier specializing in interior and seating systems.
Visit company websiteApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at YFAI-AP
Advanced Manufacturing Engineer
Novi, USA
Main Responsibilities The AME works to develop and implement manufacturing strategies by utilizing their knowledge of product design, materials, tooling and equipment capabilities, assembly methods, and quality control s
Logistics Analyst - Seating
Fountain Inn, USA
Job Summary: The responsibility of the Logistics Analyst is to coordinate supplier deliveries in the most efficient way possible, while working to maintain a minimum of inventory and control costs. The Logistics Analyst
Advanced Manufacturing Engineer
Novi, USA
Main Responsibilities The AME works to develop and implement manufacturing strategies by utilizing their knowledge of product design, materials, tooling and equipment capabilities, assembly methods, and quality control s
Quality Engineer
, USA
Support the risk and failure analysis (PFMEA) reviews and update/maintain the Control Plan for the assigned work flows Primary contact source with customer/supplier representatives, maintain positive communication and re
Maintenance Supervisor - 3rd Shift
Chattanooga, USA
Supervisory Capacity: Direct Reports: 1-5 • PLC and HMI maintenance & trouble shooting (including Ladder logic); Perform & diagnose hydraulic leaks and PMs. • Be able to read advanced electrical and blueprint schematic.
Controls Engineer - Evening Shift
Chattanooga, USA
• Troubleshoot automated equipment and production interruptions involving PLC logic, HMI applications, robot programs, safety systems, industrial networks, drives, sensors, vision systems, and electrical controls. • Conn
Senior Manager Supply Chain Excellence
, USA
Internal Job Summary The Senior Manager, Supply Chain Excellence is responsible for driving end-to-end supply chain performance across multiple manufacturing facilities by developing standardized processes, leading conti
Senior Manager Supply Chain Excellence
Novi, USA
Internal Job Summary The Senior Manager, Supply Chain Excellence is responsible for driving end-to-end supply chain performance across multiple manufacturing facilities by developing standardized processes, leading conti
Advanced Manufacturing Engineer
Novi, USA
Logistics Analyst - Seating
Fountain Inn, USA
Advanced Manufacturing Engineer
Novi, USA
Quality Engineer
, USA
Maintenance Supervisor - 3rd Shift
Chattanooga, USA
Controls Engineer - Evening Shift
Chattanooga, USA
Senior Manager Supply Chain Excellence
, USA
Senior Manager Supply Chain Excellence
Novi, USA