naukri
Customer Happiness Executive
Prime Medical Center LLC
Dubai, UAE
Mid-Senior
1 months ago
Customer Happiness ExecutiveCustomer Service RepresentativeCashierFront DeskFront OfficeFront Desk Agent
Free
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Customer Happiness ExecutiveCustomer Service RepresentativeCashier
About the Role
Welcome visitors, manage patient services, ensure accurate registration and invoicing, submit claims, and coordinate with insurance departments.
Key Skills for This Role
Customer Happiness ExecutiveCustomer Service RepresentativeCashierFront DeskFront OfficeFront Desk Agent
Full Job Posting
Overview
- Welcome all the visitors with smile and proper greetings and warmth and guide them as per their requirements.
- Attend Patient & Customer services.
- Monitor appointment confirmation and missed appointment follow up.
- Ensuring patient registration & invoicing have been done correctly as per the insurance policy & card details of the patient (like patient details, insurance card scanning, Co-Payments and Deductibles, Approvals are available for services which PAR-prior approval required.
- Ensure that all Claims are submitted to Insurance Dept in a timely manner and solving another insurance issues with coordination of insurance dept.
- Perform other similar and related duties as required or directed.
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