Customer Experience Associate

Position

Job Responsibilities

• Assist customers with inquiries about products, services, and company policies.
• Provide friendly, professional, and timely customer support.
• Handle customer feedback, complaints, and requests efficiently.
• Help resolve customer issues and ensure a positive experience.
• Maintain accurate customer records and update information when needed.
• Coordinate with internal teams to improve customer satisfaction.

Minimum Requirements

• High school diploma or equivalent; fresh graduates are welcome to apply.
• Good communication and interpersonal skills.
• Basic computer skills and familiarity with email or office applications.
• Patient, responsible, organized, and willing to learn.
• Ability to work independently and cooperate with a team.
• Previous customer service experience is an advantage but not required.

What We Offer

• Competitive salary and benefits.
• On-the-job training and career development opportunities.
• Friendly and supportive working environment.
• Opportunities to develop communication and problem-solving skills.
• Potential for long-term career growth.

Application

• Interested candidates are encouraged to submit a CV.