Customer Experience Associate

Full-Time | In-Person $55,000–$75,000 + Performance Bonuses & Incentives

We're currently looking for friendly, motivated individuals who enjoy meeting people and want to join a fast-growing team in the home services industry.

Our representatives work in participating Home Depot locations , connecting with homeowners and introducing them to available home water and air quality services.

This isn't a position where you'll spend your entire day behind a desk.

You'll be meeting new people, working in an active retail environment, developing valuable communication skills, and being part of a team that likes to work hard while keeping the atmosphere positive and fun.

Your focus is simple: create a great customer experience.

You'll interact with homeowners, learn about their needs, provide information about available services, and help interested customers take the next step.

Responsibilities include:

Engaging with customers at participating Home Depot locations

Providing friendly and professional customer service

Introducing homeowners to available water and air quality services

Answering general questions about the program

Identifying interested homeowners

Booking complimentary consultations

Maintaining a professional representation of our Home Services program

Working toward personal and team goals

A job should give you more than somewhere to show up every day.

We want our team members to have an opportunity to learn, earn, develop, and advance.

You'll receive:

$55,000–$75,000 annual earning opportunity

Weekly pay

Bonus and incentive opportunities

Full training from day one

Ongoing coaching and development

Home Services program training

Advancement opportunities

Leadership opportunities for strong performers

Recognition for results

Support from an experienced team

An energetic and social work environment

Opportunities created through continued company expansion

We're growing, and we'd like the people who join us today to have the opportunity to grow with us tomorrow.

Great people come from different backgrounds.

Previous experience in retail, hospitality, restaurants, customer service, promotions, marketing, telecommunications, fitness, automotive, or other customer-facing positions may be helpful — but it isn't required.

We're more interested in finding someone who:

Has a great attitude

Enjoys talking with people

Communicates confidently

Shows up reliably

Is comfortable learning new things

Takes coaching well

Enjoys working toward goals

Works well individually and with a team

Wants an opportunity to develop professionally

Applicants must:

Be legally eligible to work in Canada

Reside full-time in Canada

Have reliable transportation

Be bondable

Be available for in-person work

Hydra Pure Group is continuing to expand its presence and is looking for people who can become part of that growth.

For the right individuals, future opportunities may include customer relations, marketing and promotions, training, team leadership, and management.

Whether you're coming from years of customer service experience or simply looking for an opportunity to prove yourself, we'd like to hear from you.

Selected applicants will be contacted by our recruitment team to discuss the position and arrange the next step in the hiring process.

Great people. Great energy. New opportunities.