Customer Engineer, SLED, Google Public Sector

Responsibilities

• Collaborate with the Sales team to uncover and qualify Google Cloud and AI-first opportunities, addressing technical objections around adoption, and developing strategic pathways to clear technical blockers.
• Own the technical relationship with our state and local Government customers in the northwestern US, leading immersive product briefings on Google Cloud and Google's GenAI portfolio, driving innovative, agentic proof-of-concept (PoC) work, and orchestrating technical resources across GPS.
• Demonstrate and rapidly prototype intelligent integrations, bringing autonomous agents and AI-powered workflows to life directly within customer and partner environments.
• Design and recommend AI-optimized enterprise architectures and integration strategies, laying the secure platform and data infrastructure foundations required to deploy comprehensive, forward-looking solutions.
• Travel to state and local government agencies, industry conferences, and related events as required to advocate for Google Public Sector's goal and engage directly with government leaders.
• - Collaborate with the Sales team to uncover and qualify Google Cloud and AI-first opportunities, addressing technical objections around adoption, and developing strategic pathways to clear technical blockers. - Own the technical relationship with our state and local Government customers in the northwestern US, leading immersive product briefings on Google Cloud and Google's GenAI portfolio, driving innovative, agentic proof-of-concept (PoC) work, and orchestrating technical resources across GPS. - Demonstrate and rapidly prototype intelligent integrations, bringing autonomous agents and AI-powered workflows to life directly within customer and partner environments. - Design and recommend AI-optimized enterprise architectures and integration strategies, laying the secure platform and data infrastructure foundations required to deploy comprehensive, forward-looking solutions. - Travel to state and local government agencies, industry conferences, and related events as required to advocate for Google Public Sector's goal and engage directly with government leaders.

Minimum qualifications:

Preferred qualifications:

Qualifications

• Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 10 years of experience with cloud native architecture in a customer-facing or support role. - Experience engaging with, and presenting to, technical stakeholders and executive leaders. - Experience in cloud infrastructure engineering, on-premise environments, virtualization, or containerization platforms. - Ability to travel up to 30% of the time. Preferred qualifications: - Experience partnering with state and local government customers, to drive digital transformation and AI-readiness. - Expertise migrating and modernizing legacy applications to scalable cloud platforms, laying the essential data groundwork for advanced AI/ML workloads. - Experience architecting innovative solutions and building compelling demonstrations using generative AI technologies, specifically Gemini and autonomous agentic workflows. - Thorough understanding of enterprise security and complex networking principles to secure AI pipelines, LLM deployments, and distributed architectures. - Proven agility to rapidly learn and adapt to the fast-paced evolution of emerging AI methodologies and new Google Cloud solutions.