Customer Director (Aerospace)

We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here .

We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.

Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.

AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen.

Our Defence team is focused on building and embedding human-centered AI solutions which give our nation a competitive edge in the defence sector. We collaborate with our clients to bring ethical, reliable and cutting-edge AI to high-stakes situations and maintain the balance of global powers essential to our liberty. Because of the nature of the work we do with our Defence clients, you will need to be eligible for UK Security Clearance (SC) and willing to work between 2 to 4 days per week on-site with these customers which may require travel to locations throughout the UK. When not required on client sites, you’ll have the flexibility to work from our London office or remotely from elsewhere within the UK.

Leading strategic accounts across UK MOD and Industry to build long-term partnerships focused on strategic advantage through cutting edge AI.

Cultivating deep, strategic relationships with senior stakeholders to unlock long-term partnership opportunities.

Designing transformation programmes in collaboration with technical experts that integrate advanced AI into mission-critical capabilities.

Overseeing delivery excellence across cross-functional teams of engineers, researchers, and delivery leads to ensure high-stakes projects succeed.

Developing commercial strategies and proposals that expand our work across Aerospace and Space both in the UK and internationally to meet ambitious growth goals.

Mentoring and coaching a growing team of commercial and delivery professionals, fostering their development in a fast-paced, high-growth environment.

You bring deep expertise in Aerospace, Defence or Space sectors.

You are delivery-focused and technically credible, with a track record of translating complex AI concepts into clear strategies for technical senior leaders.

You are a compelling communicator, able to build trust with senior stakeholders and explain the strategic value of technology without getting lost in jargon.

You are experienced in navigating the unique procurement processes of the defence sector in order to turn operational needs into concrete AI solutions.

You have a proven track record of building trusted, long-term relationships with senior stakeholders and navigating strategic commercial conversations with confidence.

You possess an entrepreneurial mindset, with the curiosity and drive to identify emerging opportunities and solve ambiguous, high-stakes challenges.

You have the leadership maturity to work collaboratively within a multidisciplinary team, maintaining a focus on collective success and a high-performance culture.

You possess a proven track record of managing complex deal processes and meeting ambitious revenue targets within a professional services or high-growth tech setting.

You are a strategic thinker who can navigate the unique procurement processes of the defence sector and turn operational needs into concrete AI solutions.

You demonstrate an entrepreneurial spirit, comfortable starting projects from the ground up and getting "hands-on" to ensure the success of a new business area.

Talent Team Screen (30 minutes)

Introduction to Hiring Manager (60 minutes)

Discovery Role Play Interview (60 minutes)

Case Study Interview (60 minutes)