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Customer Development Manager

Colgate-Palmolive
England, GBR
Manager · 5+ years experience
Onsite
Discovered Today

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Responsibilities

  • Financial & Growth Stewardship: Deliver budgeted net sales, margin, and profit targets by taking end-to-end ownership of full P&L, customer forecasting, investment allocation, and 5P planning execution.
  • Joint Business Planning: Lead the development, negotiation, and activation of multi-year Joint Business Plans (JBPs) that align customer priorities with commercial growth targets.
  • Strategic Account Leadership: Formulate and execute forward-looking retail account strategies, proactively identifying growth opportunities and navigating commercial challenges to ensure sustained growth.
  • Shopper & Retailer Alignment: Leverage shopper insights, category trends, and competitive analysis to cultivate deep customer relationships and position our portfolio as the category benchmark.
  • Cross-Functional Collaboration: Partner with Shopper Development, Category Management, Commercial Strategy, and Brand Marketing teams to execute integrated demand generation plans and deliver optimal commercial outcomes.

Required Qualifications

  • Bachelor’s degree in Business, Marketing, Finance, or a related field.
  • Minimum 5 years of commercial management experience within Consumer Packaged Goods (CPG) / Fast-Moving Consumer Goods (FMCG).
  • Proven track record of direct account leadership, including full P&L responsibility and multi-year Joint Business Planning (JBP) negotiation.
  • Demonstrated expertise using the 5P/7P framework to drive category growth and market share expansion.

Preferred Qualifications

  • Experience managing top-tier national UK or Ireland retail accounts.
  • Strong commercial acumen with demonstrated capability in leveraging advanced analytical tools and commercial data platforms for decision-making.
  • Alignment with core principles of Caring, Inclusion, and Courage, with a history of driving cross-functional collaboration and managing senior stakeholder relationships.
  • Career Pathway
  • Commercial Strategy Manager
  • Customer Development Director
  • Cross functional and International role opportunities
  • Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. #LI-On-site
  • Our Commitment to Inclusion
  • Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
  • Equal Opportunity Employer
  • Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
  • Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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