Customer Delivery Software Architect

Role overview

What you'll do

• Own architecture for network automation, orchestration, assurance, observability, and AI-enabled operational solutions.
• Translate business and operational requirements into blueprints, roadmaps, integration patterns, data models, APIs, and engineering backlogs.
• Design secure, modular, scalable integrations with network platforms such as Cisco Crosswork.
• Set standards for source control, testing, CI/CD, observability, documentation, releases, security, and software lifecycle governance.
• Guide solution design and delivery, conduct architecture reviews, and ensure functional and non-functional requirements are met.
• Lead global cross-functional teams and customer stakeholders in complex, outcome-aligned delivery.
• Apply AI and analytics to anomaly detection, operational insight, decision support, and workflow automation.
• Develop reusable frameworks, reference architectures, best practices, and engineering capabilities; mentor engineers.

Minimum qualifications

• Bachelor’s degree and 12+ years of relevant experience; master’s degree and 8+ years; PhD and 5+ years; or equivalent relevant experience.
• Extensive enterprise software, automation, orchestration, or systems-integration design and delivery experience.
• Strong software architecture, distributed systems, API design, event-driven architecture, data modeling, and integration-pattern skills.
• Hands-on Python or comparable programming language, API, Git, automated testing, CI/CD, containers, and modern development experience.
• Experience integrating network infrastructure, operational platforms, telemetry, data, and business workflows.
• Understanding of AI/ML and applications to automation, analytics, and operational use cases.
• Ability to lead cross-functional engineering teams and communicate with technical and executive stakeholders.
• Cisco NSO or comparable orchestration experience, including service modeling, lifecycle management, device integration, and reusable automation components.

Preferred qualifications

• Telecommunications, service-provider, or other large-scale mission-critical environment experience.
• Knowledge of network orchestration, assurance, observability, automation platforms, and Cisco Crosswork.
• Experience establishing engineering governance and reusable automation frameworks across teams.
• Familiarity with cloud-native architectures, microservices, Kubernetes, streaming technologies, data platforms, and AIOps.
• Understanding of responsible AI, data governance, model lifecycle management, and security-by-design.
• Experience mentoring software engineers and supporting modern software-engineering practices.

Workplace

• Nature of work is onsite and requires frequent onsite collaboration in Riyadh.

Hours

• The stated work schedule is 48 hours per week.

Benefits

• Benefits include healthcare and insurance, an employee stock purchase program, flexible spending benefit, and flex and schooling allowances.

Application period

• The stated application period begins October 27 and lasts 4–5 weeks.

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