Customer Care / Guest Experience Executive (Service Apartment – International Team)
About This Role
We are a premium serviced apartment complex expanding in the UAE and are looking for motivated Customer Care professionals to join our international team.
Role: Deliver exceptional guest experience for high-end clients
Handle check-in/out, concierge services, and daily guest support
Manage reservations, feedback, and problem resolution
Represent the property with professionalism and warmth
What we offer: Competitive salary performance bonuses
Relocation support
Clear long-term path to residency and eventual citizenship for the right candidates
Opportunity to grow within an international hospitality group
Requirements: Excellent English (additional languages are a plus)
Strong communication and customer service skills
Professional, discreet, and reliable personality
Previous experience in hospitality, serviced apartments, or luxury client service is preferred but not mandatory — attitude matters most
Location: UAE (with relocation package)
If you are looking for a stable opportunity with real long-term prospects (including residency pathway), send your CV and a short introduction message to harrysilver445@gmail.com. We review applications quickly and respond to serious candidates within 48 hours. Looking forward to hearing from you.
Best regards,
Silver Engonga
Engonga Hospitality Group
Job Type: Full-time
Pay: AED250,000.00 - AED260,000.00 per year
Work Location: In person
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