Customer Care Analyst
Role Overview
Pluxee is a global player in employee benefits and engagement that operates in 31 countries.
Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.
Pluxee is a global player in employee benefits and engagement that operates in 31 countries.
Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.
Full Job Posting
Technical Skills
- Familiar with Customer Care tools
- Familiar with digital
- Behavioural Skill:
- Customer focus: Building strong customer relationships and delivering customer-centric solutions
- Resourfulness: Securing and deploying resources effectively and efficiently
- Cultivates innovation: Creating new and better ways for the organisation to be successful
- Languages:
- Add language requirements
- Competencies:
- Adaptability (Competent)
- Attention to Detail (Competent)
- Communication (Competent)
- Customer-Centric Mindset (Competent)
- Customer Experience Management (Competent)
- Multitasking and Time Management (Competent)
- Pluxee Product and Market Knowledge (Competent)
- Problem-Solving (Competent)
- 🔎 To get this challenge
- Add list of interviewers.
- Video call or face to face with Add the Name of the interviewer
- 🏅 Your team
- Add Manager's Name.
- 📍 Your location
- Indicate preferred location(s)
- ☀️ Happy at work
- A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
- A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
- An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.
Qualifications
- Familiar with Customer Care tools
- Familiar with digital
- Customer focus: Building strong customer relationships and delivering customer-centric solutions
- Resourfulness: Securing and deploying resources effectively and efficiently
- Cultivates innovation: Creating new and better ways for the organisation to be successful
- Add language requirements
- Adaptability (Competent)
- Attention to Detail (Competent)
- Communication (Competent)
- Customer-Centric Mindset (Competent)
- Customer Experience Management (Competent)
- Multitasking and Time Management (Competent)
- Pluxee Product and Market Knowledge (Competent)
- Problem-Solving (Competent)
- 🔎 To get this challenge
- Add list of interviewers.
- Video call or face to face with Add the Name of the interviewer
- 🏅 Your team
- Add Manager's Name.
- 📍 Your location
- ☀️ Happy at work
- A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
- A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
- An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.
Preferred Qualifications
- Indicate preferred location(s)
About Pluxee
Global provider of employee benefits and engagement solutions.
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