Customer Advisor | Cairns

To succeed in this role, you’ll consistently deliver exceptional customer service. We’d love you to have:

Strong adaptability and flexibility, easily switching between tasks and locations on a regular basis

Experience in customer service environment and the ability to achieve targets

Strong attention to detail to ensure secure, accurate transactions with a risk mindset

Confidence to communicate with new and existing customers face to face and over the phone

Eagerness to understand and share what makes our bank different

Drive for collaboration - mateship is crucial for us to work together and achieve our goals

Experience in the banking and finance industry is a plus but certainly not essential

A valid driver’s licence and access to a vehicle is essential for this role as you will be required to drive to different branches.

Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.

Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse, every day.

Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you.

You’ll also get access to a great range of benefits, including:

Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.

Our corporate university ‘BEN U’ to take your learning to the next level.

Think you’re our newest relief customer service expert? Now’s the time to set your sights even higher – on the future you and the future career you deserve. Apply now!

If you're already part of Bendigo Bank (including Community Banks), you'll need to apply through People Hub to submit a valid application. We’re keen to support you with the next step in your career.

Please note – after submitting your application, you will receive an email within one business day to complete a Pymetrics online gaming assessment. If you don't see the email in your inbox, please check your junk folder.

We believe a diverse workforce supported by an inclusive culture is central to our success, and we’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don’t hesitate to reach out if you require any adjustments to the application or interview processes.

Screening and interviews may commence prior to closing date.

We are committed to responding to all candidates, regardless of the outcome of your application.