Cross Connection Control Technician

About the Department

Position Duties

• The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Schedules and tests backflow prevention devices and assemblies to ensure proper operating conditions; tests services and repairs backflow prevention assemblies; installs hydrant/jumper meter assemblies/ Schedules and tests large and small water meters; provides routine maintenance and repair as needed; inspects water meter installations to ensure proper operating conditions; installs, removes, field tests, bench tests or repairs equipment. Maintains data and files; enters test results into database; documents need for repair and installation and forwards to customer; prepares reports of meter accuracy evaluations and backflow prevention assembly test reports. Receives and responds to customer inquiries; reviews and investigates billing and consumption complaints and disputes, billing history and water theft/utility tampering complaints; Utilizes specialized testing equipment, such as backflow test kit, digital pressure loggers, pressure gauges, pitot gauges, meter testers, chlorine test kit, leak detector, metal detector, camera, etc.; ensures proper maintenance and use of equipment. Instructs, trains, aids, and assists other department personnel as needed regarding repairs, upgrades, replacements, maintenance, flushing programs, valve exercise programs, training programs, etc. Operates a personal computer to enter, retrieve, review or modify data, utilizing Microsoft Word, Excel, Access, HTE, word processing, spreadsheet, database, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions. PERFORMANCE APTITUDES Data Utilization : Requires the ability to determine, calculate, tabulate, or summarize data/information. Includes performing subsequent actions in relation to these computational operations. Human Interaction : Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations. Equipment, Machinery, Tools, and Materials Utilization : Requires the ability to operate and control the actions of equipment, machinery, tools and/or materials requiring complex and/or rapid adjustments. Verbal Aptitude : Requires the ability to utilize a wide variety of reference and descriptive data and information. Mathematical Aptitude : Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures. Functional Reasoning : Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action. Situational Reasoning : Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.
• Schedules and tests backflow prevention devices and assemblies to ensure proper operating conditions; tests services and repairs backflow prevention assemblies; installs hydrant/jumper meter assemblies/
• Schedules and tests large and small water meters; provides routine maintenance and repair as needed; inspects water meter installations to ensure proper operating conditions; installs, removes, field tests, bench tests or repairs equipment.
• Maintains data and files; enters test results into database; documents need for repair and installation and forwards to customer; prepares reports of meter accuracy evaluations and backflow prevention assembly test reports.
• Receives and responds to customer inquiries; reviews and investigates billing and consumption complaints and disputes, billing history and water theft/utility tampering complaints;
• Utilizes specialized testing equipment, such as backflow test kit, digital pressure loggers, pressure gauges, pitot gauges, meter testers, chlorine test kit, leak detector, metal detector, camera, etc.; ensures proper maintenance and use of equipment.
• Instructs, trains, aids, and assists other department personnel as needed regarding repairs, upgrades, replacements, maintenance, flushing programs, valve exercise programs, training programs, etc.
• Operates a personal computer to enter, retrieve, review or modify data, utilizing Microsoft Word, Excel, Access, HTE, word processing, spreadsheet, database, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.
• Data Utilization : Requires the ability to determine, calculate, tabulate, or summarize data/information. Includes performing subsequent actions in relation to these computational operations.
• Human Interaction : Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
• Equipment, Machinery, Tools, and Materials Utilization : Requires the ability to operate and control the actions of equipment, machinery, tools and/or materials requiring complex and/or rapid adjustments.
• Verbal Aptitude : Requires the ability to utilize a wide variety of reference and descriptive data and information.
• Mathematical Aptitude : Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
• Functional Reasoning : Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
• Situational Reasoning : Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.

Minimum Qualifications

• MINIMUM QUALIFICATIONS High school diploma or GED; supplemented by three (3) years of experience in ; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities for this position. Must possess and maintain a valid Florida Commercial Driver License, "Class B", with a driving record that meets or exceeds minimum City standards. Must possess and maintain the following licenses and certifications: Level 3 Water Distribution and Backflow Prevention Tester. OTHER: The City of Naples is a Tobacco-Free Workplace. Applicants for the City of Naples must not have been a user of tobacco products for at least six (6) months immediately preceding an application for employment; and, if hired, must maintain non-use of tobacco products for the duration of employment with the City of Naples. Tobacco is defined as any lighted or unlighted cigarette, cigar, pipe, nicotine dispensing device, other types of smoking product, smokeless tobacco including dip, chew or snuff.
• High school diploma or GED; supplemented by three (3) years of experience in ; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities for this position.
• Must possess and maintain a valid Florida Commercial Driver License, "Class B", with a driving record that meets or exceeds minimum City standards.
• Must possess and maintain the following licenses and certifications: Level 3 Water Distribution and Backflow Prevention Tester.

Other Qualifications

• ADA COMPLIANCE Physical Ability : Tasks require the regular and sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that generally involves lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds). Sensory Requirements : Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors : Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, confined spaces, vibrations, electric currents, traffic hazards, bright/dim lights, toxic agents, animal/wildlife attacks, animal/human bites, disease, pathogenic substances, or rude/irate customers.

Benefits

• The City of Naples offers a competitive benefits package to it's employees. Please refer to the employee benefits link on the Human Resources web page, linked below, to learn more about our benefits package: https://www.naplesgov.com/hr/page/employee-benefits

Supplemental Questions