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CRM Specialist

University of California, Riverside
Riverside, USA
Full-time
Senior
Onsite
USD 79698-144155 yearly
Discovered 2 weeks ago
Slate platformCRM administrationDatabase managementEmail deployment and population managementQueries and reportingData integrity

Full Job Posting

Role overview

Supports and grows the Slate CRM platform for Undergraduate Admissions.

Uses the platform to improve efficiency and the experience of students, parents, and counselors while supporting enrollment goals.

Responsibilities

  • Recommend, implement, and manage email deployments, population management, and reporting.
  • Develop and maintain Slate template libraries, queries, reports, and portals.
  • Maintain data integrity and analyze business processes.
  • Coordinate projects and communicate admissions needs across departments, including enrollment marketing.
  • Provide documentation and training to admissions staff as needed.
  • Own work independently and carry projects through to completion.

Required qualifications

  • Bachelor’s degree in a related area or equivalent experience/training.
  • 4–7 years of related experience.
  • Must pass a background check.
  • Thorough knowledge of business processes and process analysis; demonstrated testing and test-planning skills.
  • Problem-solving, deadline management, communication, and interpersonal skills.
  • Ability to communicate technical information to technical and non-technical personnel and work with diverse teams.

Workplace

  • The Undergraduate Admissions office is hybrid in-person/telecommute.
  • Fully remote work may be available with approval from the Director of Undergraduate Admissions.

Compensation

  • The stated annual salary range is $79,698.96–$144,155.52; the expected pay scale is $79,698.96–$85,000.00 annually.
  • Offers may consider education, licensure and certifications, experience, and business and organizational needs.

Additional employment information

Applicants must have current work authorization when accepting a UCR staff position; the employer is unable to sponsor or take over sponsorship of a staff employment visa.

University employees must comply with applicable university policies and collective bargaining agreements; government directives may impose additional requirements.

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