CRM Software Engineer

Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience.
• 4+ years of experience in CRM development, software engineering, or business systems development.
• Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM.
• Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks.
• Strong experience developing and supporting REST API integrations and third-party system integrations.
• Proficiency in Zoho Deluge scripting and workflow automation.
• Strong knowledge of JavaScript, SQL, JSON, and XML.
• Experience with CRM customization, workflow design, business process automation, and data migration.
• Experience implementing, enhancing, or migrating CRM solutions.
• Knowledge of integration architecture, data mapping, and system troubleshooting.
• Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred.
• Familiarity with Salesforce administration or development is a plus.
• Experience using Git or other source control platforms.
• Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues.
• Detail-oriented with excellent documentation and organizational skills.
• Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations.
• Strong time management skills with the ability to manage multiple priorities in a fast-paced environment.
• Commitment to continuous learning and staying current with CRM, automation, and software development best practices.