CRM & Sales Operations Specialist

This position is responsible for the daily maintenance and data auditing of the brand/organization's core Customer Relationship Management (CRM) system, engaging potential customers through precise newsletter digital marketing, and deeply tracking customer feedback.

At the same time, as the "audit brain" of the sales team, it is responsible for monitoring and verifying sales personnel's CRM entry compliance and performance, and provides decision support to management through efficient file management.

Educational background: Bachelor's degree or above in data analysis, business management, or related fields.

Work experience: 1-3 years of experience in CRM management, sales operations, or digital marketing (Email Marketing).

Language required: English

Proficient in at least one mainstream CRM system (such as Salesforce, HubSpot, Zoho, or industry-specific CRM).

Proficient in using email marketing tools (such as Mailchimp, Sendinblue, etc.).

High proficiency in Excel: Strong data processing skills are required (proficient in using VLOOKUP, Pivot Table, etc. for sales performance verification).

Exceptional attention to detail and audit thinking: When facing sales data entry, it can keenly identify loopholes or non-compliant behaviors.

Excellent communication and follow-up skills: Able to conduct preliminary communication appropriately with high-net-worth clients (via email/phone) and facilitate the sales team's standardized system entry.

Confidentiality awareness: Possesses a high level of professional ethics, strictly keeping sensitive customer information and sales performance data confidential.

Please submit the following information to the email address: [email protected]

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Earliest joining date

Only shortlisted candidates will be contacted.