CRM MS Dynamics

Overview

About Us

Job Summary

1.Development & Integration

• Design, develop, and maintain solutions within Microsoft Dynamics 365 CRM.
• Implement and manage data models, business rules, workflows, and tables in Dataverse.
• Develop and maintain Angular-based front-end components.
• Ensure seamless integration between Angular UI and Dataverse using REST APIs and OData.
• Design and consume APIs, custom connectors, and Power Automate flows.

2.System Configuration & Administration

• Perform system configurations, module customization, and environment management.
• Manage workflow updates, approval processes, and automation enhancements.
• Handle user onboarding, access management, and training.
• Provide ongoing system support, troubleshooting, and issue resolution.
• 3.Dynamics AI Agent configuration and management:
• System configurations and module adjustments.*Workflow and approval process updates.
• Development and maintenance of reports and dashboards.*User onboarding, training, and support.
• General system administration and troubleshooting.
• Configuration and optimization of Dynamics AI Agents.

4.Reporting & Optimization

• Develop and maintain reports, dashboards, and analytics within Dynamics 365.
• Optimize system performance across front-end and backend layers.
• Ensure data integrity, security, and compliance with best practices

5.Collaboration & Delivery

• Work closely with business stakeholders, UI/UX teams, and technical teams.
• Participate in requirement gathering, solution design, and documentation.
• Follow best practices for coding, version control, and deployments (Azure DevOps, Git).

Role Requirements and Qualifications:*

• 4–7 years of experience in Microsoft Dynamics 365 CRM development.
• Strong hands-on experience with Microsoft Dataverse, Power Apps, and Power Automate.
• Experience with Dynamics AI Agent configuration and management.
• Proficiency in HTML5, CSS3, JavaScript, and TypeScript, with Angular/AngularJS experience.
• Strong knowledge of REST APIs, OData, and JSON-based integrations.
• Understanding of Power Platform architecture, security model, and environments.
• Experience in implementing business rules, workflows, and automation.
• Familiarity with Azure Active Directory and Microsoft 365 integrations.
• Knowledge of SharePoint integration is a plus.
• Experience with Git, Azure DevOps, or CI/CD tools.
• Strong debugging, analytical, and problem-solving skills.

Why Join Us

• Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors.
• Continuous investment in employee growth and professional development with a strong focus on up & re-skilling.
• Competitive compensation & benefits, ESOPs and international assignments.
• Supportive environment with healthy work-life balance and a focus on employee well-being.
• Open culture that values diverse perspectives, encourages transparent communication and rewards contributions.