CRM Campaign Managers (Talent Pool)
Role Overview
We are always on the lookout for new talent.
Whether you're looking to kick-start your campaign management career, are a hands-on CRM specialist, or a seasoned Marketing Manager with campaign strategy and leadership experience, we would love to hear from you.
As part of our embedded inhouse model, you will be employed by DEPT® but embedded within our Client’s team.
From your day-to-day responsibilities, collaborations and deliverables, you’ll operate directly within the client team, allowing for the best of both worlds: the close-knit feel and impact of working inhouse, alongside access to the benefits, opportunities and support that DEPT® offers.
You will bridge the gap between marketing strategy, end-to-end multichannel campaign delivery, and AI innovation.
Sitting at the intersection of campaign strategy, CRM execution, marketing technology, and creative production, you will be responsible for how the client presents itself to customers across owned channels (email, push, onsite, in-app, landing pages).
Depending on your level, you will manage campaign plans, build and QA CRM workflows, optimise cross-channel engagement, and leverage cutting-edge AI tools to scale personalisation and elevate performance.
Key Skills for This Role
Full Job Posting
WHAT YOU BRING
- We're open to seeing different levels of experience across CRM, digital marketing, and campaign management.
- Experience delivering a broad range of multi-channel marketing communications, including email, push notifications, onsite banners, and in-app channels.
- Strong interest or hands-on experience with AI tools (e.g. ChatGPT/GPTs, automation platforms, generative tools) and prompt workflows.
- Understanding of B2C marketing execution, dynamic content, customer segmentation, and campaign tracking logic.
- Extremely organised, with the ability to manage multiple projects, timelines, and priorities in a fast-paced environment.
- Data-driven mindset with experience conducting campaign QA, performance optimisation, or post-campaign analysis.
- Highly motivated to learn, grow, and continuously improve processes through innovative tactics.
- Personable, approachable demenor and strong collaborator across global, matrixed teams.
- Excellent written and oral communication skills, with the ability to engage and present to stakeholders.
- Basic understanding of HTML/CSS for email template rendering and troubleshooting is a plus.
- WE OFFER
- A flexible hybrid working policy to enjoy the best of both worlds.
- Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
- 15 days paid holiday annually, increasing with length of service (plus Public Holidays).
- Birthday Leave, a paid day-off each year.
- Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
- Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
- Refreshments are provided in the office all week.
- Enhanced family friendly policies to support parents.
- Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
- Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
- A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.
- WHY DEPT®?
- We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
- We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
- At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
- DIVERSITY, EQUITY & INCLUSION
- At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
- Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
- We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
- Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
About DEPT®
Global digital agency at the intersection of technology and marketing, offering creative, engineering, and growth services for brands like Google, eBay, and Lufthansa.
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