CRM Administrator
Role Overview
Acube Abodes Realty seeks a detail-oriented CRM Administrator to manage its CRM, maintain accurate client records, and support sales-team tracking of leads, client interactions, and property sales.
The ideal candidate has CRM administration experience, preferably in Dubai real estate, with data management, documentation, and coordination skills.
Key Skills for This Role
Full Job Posting
Role overview
Acube Abodes Realty seeks a detail-oriented CRM Administrator to manage its CRM, maintain accurate client records, and support sales-team tracking of leads, client interactions, and property sales.
The ideal candidate has CRM administration experience, preferably in Dubai real estate, with data management, documentation, and coordination skills.
Responsibilities
- Maintain accurate CRM records for clients, leads, brokers, and investors; register, assign, and track leads through the sales pipeline.
- Follow up with sales staff to ensure timely updates on interactions, meetings, inquiries, and sales opportunities.
- Monitor lead, booking, reservation, and conversion status; maintain records of EOIs, booking forms, SPAs, and related sales documents.
- Prepare daily, weekly, and monthly reports on lead performance, sales activity, pending follow-ups, and conversion rates.
- Coordinate recordkeeping with sales and administration; identify duplicate records, missing information, and inconsistencies.
- Maintain confidentiality and proper documentation; assist management with CRM analysis, reporting, and process improvements.
Requirements
- At least 2 years of CRM administration experience; Dubai real estate experience is preferred.
- Understand real estate sales processes, property bookings, and client management.
- Experience with Salesforce, HubSpot, Zoho CRM, Bitrix24, or a real estate-specific CRM platform.
- Proficiency in Microsoft Excel, Word, and Google Sheets.
- Strong organization, attention to detail, communication, and coordination; able to manage multiple tasks, meet deadlines, and work independently.
- Handle confidential information professionally; good English communication skills are required and additional languages are advantageous.
Preferred qualifications
- Previous work with a Dubai real estate developer or property development company is preferred.
- Familiarity with property sales documentation, broker records, lead management, and sales reporting is preferred.
- Management reporting and structured digital filing experience are preferred.
Compensation
- Pay is AED 2,700–3,500 per month; salary is based on experience and qualifications.
Workplace
- Work location is in person.
What the employer offers
- Opportunity to work with a growing real estate development company in a professional, collaborative environment.
- Career growth and development opportunities.
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