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Critical Operations Technician

STACK Infrastructure
New Mexico, USA
Full-time
Mid · 3–5 years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

Responsibilities include but are not limited to

  • Implement and follow the standardized culture of always working safely across all STACK data centers.
  • Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include Electrical, Mechanical, Building Monitoring, and Control.
  • Tracking and trending operational characteristics.
  • Provide feedback to management on the effectiveness of existing standards and processes
  • Work with the Critical Operations Manager to complete an aggressive preventive and predictive maintenance schedule
  • Assist with the database management of maintenance discrepancies and work with site management to resolve site issues based on agreed-upon priorities.
  • Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency.
  • Manage systems to avoid unplanned, customer-impacting outages
  • Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency
  • Coordinate and oversee power installations and upgrades
  • Navigate and utilize a CMMS system.
  • Use developed procedures to solve problems
  • Assist in asset and consumable inventory management.
  • Responsible for the tracking and proper labeling of all equipment per established procedures.
  • Provide day-to-day exceptional customer service and support.
  • Incident escalation, response, and follow-up report writing
  • Maintain and complete regular facility and security tours documenting and responding to found issues.
  • Provide applied mechanical and integrated control expertise for the entire data center
  • Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.
  • The job may require taking on on-call duties outside of normal working hours.
  • Taking on other duties as required by STACK.
  • THE DETAILS

Preferred Qualifications

  • Bachelor’s Degree or equivalent work experience – preferred

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