Crisis Line Specialist - Chat/Text

Employee Package Includes

Job Duties

• Provide crisis intervention, support, and referrals via phone or text.
• Effectively complete risk assessments via chat or text
• Work collaboratively with the visitor to create a safety plan
• Demonstrate sensitivity, empathy, objectivity, professionalism, effective customer service skills, and sound clinical judgment in the course of all work.
• Collaborate with other team members to ensure client needs are met
• Consult with a supervisor on clinical needs as appropriate
• Accurately document interactions

Available Shifts

Minimum Qualifications

• High school diploma or equivalent.
• Must be willing to complete and have favorable results for criminal background check and driving check if selected for the position

Preferred Qualifications

• Associate's degree in a related field.
• Experience in crisis intervention.
• Past or current experience in motivational interviewing, crisis intervention, and trauma informed care is preferred
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. E.O.E. Persons with a disability can request an accommodation to complete the application process by emailing [email protected] with the subject line "Accommodation Request."
• Apply