Crisis Communications Manager

About This Role

• Role: Crisis Communications Manager
• Location: Remote
• Employment Type: Full-time

Compensation: Competitive salary commensurate with experience, qualifications, and location. Indicative range: $90,000 – $145,000 (USD equivalent), plus benefits.

Role Overview

We are hiring a Crisis Communications Manager to lead reactive and proactive communications during high-stakes situations. The role combines clear thinking under pressure with strong writing — protecting reputation and shaping the narrative when stakes are high.

Key Responsibilities

- Lead crisis communications planning, including playbooks and scenario plans

- Manage live response on emerging issues across stakeholder groups

- Draft statements, talking points, and stakeholder communications

- Coordinate spokespersons, media training, and Q&A preparation

- Partner with legal, security, and executive teams during incidents

- Lead post-incident reviews and incorporate lessons into playbooks

Required Skills and Qualifications

- 5+ years in communications, with significant crisis or issues experience

- Track record of leading high-pressure communications situations

- Excellent written communication, including statements and stakeholder messaging

- Strong judgement and calm under pressure

- Experience working with executives, legal, and external counsel

- Comfort with media relations and reactive press handling

What You'll Bring

- Curiosity about audiences and what makes them act

- Strong written communication and storytelling instincts

- A test-and-learn mindset; you ship campaigns fast and iterate on data

- Comfort working asynchronously across time zones

What We Offer

- Fully remote, flexible work hours

- Performance-based bonus structure

- Annual learning & development stipend

- Health and wellness benefits (varies by location)

- Opportunity to work on high-scale, real-world impact projects

Equal Opportunity Statement

This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, age, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.