Credit Services Representative

At Medtronic, you will help shape the future of healthcare while ensuring strong financial foundations that enable innovation and patient impact. In this role, you will directly support UAE credit and collection operations, working closely with customers and internal teams to ensure timely collections, accurate reconciliations, and compliance with Medtronic policies.

The Credit Services Specialist UAE plays a critical role in supporting Medtronic s receivables management across the UAE market. You will be responsible for collection activities, dispute resolution, customer account setup, and coordination with internal stakeholders to reduce overdue balances and support healthy cash flow.This role is essential to Medtronic s regional performance, compliance framework, and customer experience in the UAE market.

Responsibilities may include the following and other duties may be assigned:

• Manage credit & collection activities for assigned UAE customer portfolios in line with Medtronic policies.
• Follow up on overdue receivables, ensuring timely collection, escalation, and dispute resolution.
• Coordinate with customers, Sales, Customer Care, Logistics, Finance, and Legal to resolve disputes and unblock payments.
• Perform customer account reconciliations, ensuring accuracy of balances and timely resolution of discrepancies.
• Ensure customer s receivables is regularly reviewed, followed up, and cleared.
• Connect professionally with customer inquiries via email and phone and regular field visit.
• Ensure full compliance with Medtronic credit policies, local regulations, and audit requirements.