Credit Control

About This Role

Job Description

Role Purpose:

The Credit Control role is responsible for a portfolio of debtor accounts within Western Region Province, the role purpose shall covers implementing CC polices on time to minimize bad debt provisions, performs credit risk assessment for new and existing customers, evaluating exceptional approvals, and providing recommendations to management.

Key Accountability:

1-Operational Credit Control:

• Conducting credit check assessment on daily basis within assigned portfolio and highlighting/escalating all risky clients to the Western Regional line manager.
• Follow-up on the Western lapsed debt overdue invoices with the Lapsed debt Collection Team and escalate to the line manager whenever it’s necessary.
• Coordinating with the Western Regional Credit Control Manager in helping all clients who would prefer settling their policy premiums through Bank Facilities (Letter of Credit).
• Liaising with Collection/Sales Teams to resolve all client’s allocation and reconciliation issues to have a clean aging debtor.

2- Credit Policy & Procedures:

• Ensuring corporate credit control policies are applied on time by assigning the right flags to all Western delinquent clients.
• Proposing adequate corporate credit policy and procedures to close process gaps and mitigate any credit risk.

3- Systems & Technology Enhancements:

• Cooperating with the Regional Credit Control manager to improve current credit control Processes/procedures which will be considered for future automation/system enhancements.
• Engage in continuous efforts to enhance department initiatives.

4-Monitoring & Reporting:

• Preparing credit risk summary for the Western accounts to the Regional Credit Control Manager in timely and accurately manner.
• Providing regulatory data/information to the Western Credit Control Manager.
• Participating in updating credit control scoring module data base.

5- Customer Satisfaction:

• Establish and maintain strong relationship with all business departments.
• Handling Sales request/queries within the agreed timeframe and KPIs.

Skills

• Basic analytical and negotiation skills
• Excellent reporting skills
• Problem solver
• Excellent communication skills, English language
• Advanced Microsoft skills (Mainly Excel & Power Point)
• Confidence to deal with a range of stakeholders.

Education

Bachelor degree in Accounting or Finance