Credit Control Associate
Skills
About This Role
Key Responsibilities
- Assess and monitor customer creditworthiness using financial analysis and credit reports.
- Set and review credit limits in line with company policy.
- Maintain accurate customer credit records and ensure compliance with internal controls.
- Proactively follow up on overdue accounts via phone, email, and written communication.
- Negotiate payment plans and resolve disputes to ensure timely recovery of outstanding amounts.
- Escalate delinquent accounts for legal action or third-party collection when necessary.
- Prepare aging reports and provide regular updates to management on collection status.
- Accurately allocate customer payments to invoices in ERP/finance systems.
- Investigate and resolve unidentified or short payments promptly.
- Reconcile customer accounts and ensure all transactions are correctly recorded.
- Liaise with internal teams (Sales, Customer Service) to resolve payment discrepancies.
Experience Requirements
- Bachelor’s degree in Finance, Accounting, or related field.
- Minimum 2–3 years of experience in credit control and collections.
- Solid knowledge of IT packages including Excel and Word.
- Strong analytical and problem-solving skills.
- Excellent communication and negotiation abilities.
- Proficiency in ERP systems is a plus.
Skills Required
- Strong interpersonal skills with excellent written and verbal communication abilities.
- Proven ability to organize, prioritize, and manage workflow to meet individual and team production standards.
- High attention to detail with exceptional accuracy.
- Ability to work effectively under pressure and on own initiative.
- Strong analytical and problem-solving skills.
- Excellent numeric and data interpretation skills.
- Customer-focused with a proactive approach to process improvement.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.*Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.*
*If* *you require reasonable accommodation in completing the online application process, please email:* *SeeYourselfEMEA@cigna.com* *for support.
Do not email* *SeeYourselfEMEA@cigna.com* *for an update on your application or to provide your resume as you will not receive a response.*
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Credit Control Officer
Advanced Construction Technology Services · Saudi Arabia
Responsibili�es: • Monitor and follow up on outstanding customer balances. • Communicate with clients regarding overdue invoices and payment plans. • Prepare and monitor aging r...
Skills
Yesterday
Apply Now↗Apply Now ↗Collections & Credit Control Principal Consultant
cyberani solutions · Riyadh
Lead the Collections and Credit Control function, manage receivables, assess credit risk, and improve cash flow through effective negotiation and coordination.
Skills
5 days ago
Apply Now↗Apply Now ↗Saudization Credit Controller | Al-Futtaim Automotive | BYD Body Shop | Jeddah
ACCA Careers · Jiddah
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five
Skills
5 days ago
Apply Now↗Apply Now ↗Saudization Credit Controller | Al-Futtaim Automotive | BYD Body Shop | Jeddah
Al-Futtaim · Jiddah
Job Requisition ID: 177413 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emi
Skills
6 days ago
Apply Now↗Apply Now ↗Saudization Credit Controller
Al-Futtaim · جدة
Job Requisition ID: 177413 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emi
Skills
6 days ago
Apply Now↗Apply Now ↗Analyst, Credit Control
Rua Al Madinah Holding · Saudi Arabia
Maintain accurate credit records, monitor credit exposure, analyze insurance policies, and prepare reports; requires a Bachelor's degree in Finance or Accounting.
Skills
1 weeks ago
Apply Now↗Apply Now ↗Credit Controller (Saudi Nationals Only)
FedEx · Riyadh
Field Finance: Ship to Collect; GCI; Credit and Collections; Disputes; Cash Applications; Billing Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compl
Skills
2 weeks ago
Apply Now↗Apply Now ↗Credit Controller (Saudi Nationals Only)
FedEx · الرياض
Field Finance: Ship to Collect; GCI; Credit and Collections; Disputes; Cash Applications; Billing Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compl
Skills
2 weeks ago
Apply Now↗Apply Now ↗Credit Controller
Confidential · Jeddah
Job Title: Credit Controller Job Location : Al Mahjar - Industrial City Job purpose summary: To deliver a fees recovery performance within the expectations outlined and in line with the credit policy of the partnership K
Skills
3 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required