Creative Director (eCommerce)

Setting the visual standard for AlgaeCal. You’ll define what great looks like, make sure the team understands it, and keep every campaign, launch, website, ad, and brand asset moving in the same direction.

Leading and developing a team of designers and creative specialists. You’ll review work, give clear direction, challenge weak ideas, and help strong creatives become even better.

Protecting the brand without letting it go stale. You’ll make sure the work feels unmistakably AlgaeCal while still pushing the team to find fresher, smarter ways to bring ideas to life.

Making the creative process better. If briefs are unclear, feedback is messy, or projects are getting stuck in revision hell, you’ll fix the system instead of just working around it.

Using performance data to improve the work. You’ll look at what gets attention, what converts, and what falls flat, then use those lessons to guide the team’s next round of advert creatives.

Building the team for where the business is going next. That means identifying skill gaps, planning future hires, developing career paths, and making sure the right people are working on the right things.

Helping the team use AI intelligently. You’ll show designers where AI can speed up ideation, production, and workflows, without letting it replace taste, originality, or creative judgment.

Keeping the team creatively sharp. You’ll stay on top of new design trends, tools, formats, and technology, then bring back the ideas that can genuinely make the work better.

10+ years in design or creative, with 7+ years leading creative teams. You’ve been around long enough to know the difference between a good idea, a pretty idea, and an idea that actually moves a business.

A proven track record leading multidisciplinary creative teams. Designers, editors, media producers, copywriters... you know how to get different creative brains working toward one clear vision.

The ability to set creative direction, not just critique creative. You can take a business goal, customer insight, or product launch and turn it into a clear creative strategy the whole team can execute against.

Strong commercial instincts. You understand audiences, positioning, funnels, paid media, conversion, and e-commerce. You care about great work, but you also care whether that work actually performed.

Experience leading big, complicated creative initiatives. Product launches, integrated campaigns, brand evolutions, new markets... you’ve been the person keeping the idea strong while dozens of moving parts threaten to pull it apart.

The confidence to influence senior stakeholders. You can walk into a room with leadership, present a bold idea, explain the thinking behind it, answer tough questions, and get people aligned.

Experience building great creative teams. You know how to hire well, spot skill gaps, develop people, plan resources, and build a team that gets stronger as the business grows.

A knack for fixing broken creative processes. Slow approvals, muddy briefs, revision hell, unclear ownership... you don’t just complain about these things. You fix them.

A smart approach to AI and emerging technology. You know how to use new tools to help creative teams think faster, explore further, and produce more efficiently without sacrificing taste or originality.

Now, time to be honest: is this really you? If you’re nodding your head and feeling that flutter of excitement, then we can’t wait to meet you.

At AlgaeCal we’re going to insist that you have these 3 qualities:

You’re humble, you put the team and others’ needs ahead of your own

You’re hungry to learn more

You’re people smart, in the sense that you’re a great teammate

The truth is, if you don’t have these qualities you won’t last long at AlgaeCal. So if you’re missing one of them, be honest. Save yourself a lot of headaches and skip to a job posting that is a better fit for you.

What Will You Earn? Let’s discuss your salary during the interview process, but know that we’re a generous team and we know how to reward top talent!

You’ll also enjoy the following benefits:

A generous healthcare package

Monthly team events and activities

Flexible Stat Holidays with the option to bank days for later use

Weekly team lunches

Casual dress code

Incredible dog friendly, Yaletown office one block from SkyTrain

Professional Development: You’ll get the opportunity to attend professional development conferences or workshops that will enhance your skills, expand your network, and drive your career forward with our support! And of course, we’ll cover your fees, accommodation, travel, meals, and any related materials or resources.

And above all, you’ll join a team that you’ll never want to leave. Culture is everything to us. Yes, we work extremely hard to change as many people’s lives as possible. But we know how to have fun and reward ourselves too.

Why are you the best Creative Director for this role? Give quantifiable examples of related achievements and experience.

Describe why you fit perfectly with our values. Read them here: http://shorturl.at/lptFT

What's the toughest challenge you’ve ever overcome in your life? How did you overcome it?

What are the last three books you’ve read?

What do you do for fun?

If you don’t have one, explain why.

If you have one, explain why you’re looking elsewhere.

Ensure that your cover letter and resume are saved and sent as one file.

Yes, our hiring process is challenging, but it’s our way of selecting the best--and your way of ensuring your AlgaeCal teammates are tops.

***Note: Please include your cover letter WITH your resume in one document. Applications without a cover letter will not be read! Include the URL to your portfolio***

We are looking to hire as soon as we find the right person, so act quickly and you can also expect a prompt response.