CRB Auditor (level II)

Summary

Duties and Responsibilities

• To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.
• Independently reviews and audits routine and moderately complex incoming car repair billing to ensure accuracy and compliance with AAR rules, industry practices, contractual requirements, and established procedures
• Conducts analysis of invoice exceptions, billing data, and supporting documentation; identifies issues and evaluates information to determine appropriate actions within established guidelines
• Collaborates with internal stakeholders to evaluate exceptions, gather information, and coordinate accurate distribution and resolution
• Applies sound judgment to resolve incoming exceptions within required internal and industry time limits, escalating unusual or higher-risk issues when appropriate
• Ensures incoming rejections and exceptions are accurately documented, posted, and resolved within required timeframes
• Manages rejection and exception correspondence, verifies that responses comply with contractual and industry requirements, and resolves discrepancies within mandated time limits
• Evaluates inbound Counter Billing Acceptances and determines appropriate credits based on supporting documentation, applicable rules, and established approval authority
• Reprocesses rejected invoices, resolves underlying billing issues, and ensures timely and accurate resubmission
• Reviews outbound rejection and exception letters for accuracy, completeness, and compliance before issuance
• Tracks responses to inbound and outbound exception and rejection letters, identifies recurring issues, and shares findings with appropriate stakeholders
• Develops and delivers customer reports by analyzing invoicing activity, exceptions, trends, and other relevant data to support business decisions
• Maintains and reviews key performance indicators and other metrics related to invoice and exception processing; analyzes trends and communicates findings and recommendations within the scope of the role
• Collaborates with internal stakeholders to support timely billing resolution and consistent application of established requirements
• Provides information to internal and external partners regarding AAR car repair billing rules, billing decisions, and established processes
• Participates in projects, meetings, and process improvement activities; identifies practical opportunities to improve billing accuracy, efficiency, controls, and customer service within the scope of the role

Qualifications

• The following generally describes requirements to successfully perform the assigned duties.

Minimum Qualifications

• Bachelor’s degree in accounting, finance, business, or a related field, or an equivalent combination of education and relevant experience
• 4 years of progressively responsible railroad car repair billing or closely related experience
• 3 years of experience using Microsoft Excel to maintain, analyze, and report data
• Professional knowledge of AAR car repair billing rules, processes, and industry requirements sufficient to independently evaluate moderately complex billing issues
• Strong written, verbal, and interpersonal communication skills, including the ability to explain moderately complex billing requirements, findings, and recommendations to varied audiences
• Analytical, decision-making, and problem-solving skills, with the ability to evaluate information and determine appropriate actions within established guidelines
• Ability to independently manage multiple assignments and deliverables of moderate complexity, prioritize competing demands, and maintain accuracy, quality, and required deadlines
• High attention to detail and working knowledge of accounting principles relevant to invoice review, credits, and billing reconciliation
• Demonstrated ability to plan and prioritize work, apply sound judgment within established policies and procedures, collaborate effectively with internal and external partners, and escalate novel or higher-risk matters when appropriate
• Ability to identify process improvement opportunities and contribute to practical solutions

Preferred Qualifications

• Experience supporting billing process improvements or cross-functional projects
• Ability to work on-site at our Lake Oswego, Oregon office; remote work from other locations may be considered based on business needs.

Work Environment

Physical Activities and Requirements

• Frequency Key
• Not Applicable: Activity is not applicable to this occupation
• Occasionally: Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day)
• Frequently: Occupation requires this activity from 33% - 66% of the time (2.5- 5.5+ hours/day)
• Constantly: Occupation requires this activity more than 66% of the time (5.5+ hours/day)

Working Postures

Lift / Carry Requirements

• 5-10 lbs: Not Applicable
• 10-25 lbs: Not Applicable
• 25-50 lbs: Not Applicable
• 50-75 lbs: Not Applicable
• 75+ lbs: Not Applicable

Push / Pull Requirements

• Up to 10 lbs: Not Applicable

EOE including Vet/Disability

Job Locations

• US-OR-Lake Oswego | US-AR
• ID 2026-5679
• Company Greenbrier Leasing Company LLC
• Position Type Regular Full-Time
• Category Administration

Workplace Type

• Hybrid