Courier Ecosystem Relationship Manager
Skills
About This Role
About Us
Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to transform food and consumer product delivery worldwide.
With our core belief: "We help people eat better, live better," were taking innovation to the global stage.
Our story began in 2023 in Hong Kong, China, where we became an industry leader in under a year.
Building on that momentum, we entered Saudi Arabia in 2024 and soon expanded to over 20 cities.
In 2025, we accelerated further, launching in Qatar, Kuwait, and the UAE within a remarkable 40-day span.
This was followed by our entry into Brazil, progressing from a pilot in Santos and São Vicente to an official launch in São Paulo, with more destinations ahead.
What Youll Do
- Responsible for developing and operating the Middle East courier ecosystem network, to enhance external stakeholders positive understanding of topics such as the platforms sound rider communication mechanisms, safeguarding rider rights, constructing rider welfare systems, and optimizing algorithms through event operations, topic planning, and other approaches. 2. Responsible for organizing and documenting the platforms established courier communication mechanisms, rider rights protection measures, rider benefits programs, and algorithm optimization initiatives, as well as maintaining a library of related actions and representative cases, to provide business-team support for PR, GA, Safety, and Legal teams in their external communications. 3. Responsible for collaborating with the marketing team to establish and maintain third-party media channels in the MENA region that focus on platform fulfillment, local lifestyle services, and internet business development, building a network of external stakeholders familiar with and favorable to the platform, and coordinating the execution of related topics on social media. 4. Responsible for planning and facilitating roundtable discussions between the platform and key stakeholders, including media and social media influencers, government officials, and industry experts, on socially relevant topics such as the platform’s initiatives to protect rider rights in the fulfillment process, and driving two-way communication with external stakeholders in coordination with PR, GA, and other teams.
What We Need From You
- Bachelor’s degree or higher, with at least 7 years of experience in public or government communications within the food delivery industry. Must be fluent in English, with an outgoing and sociable personality. 2. Strong external communication skills and concise, empathetic written expression, capable of leveraging social media to support the platform’s positive brand perception. 3. Strong cross-team communication skills, capable of ensuring effective information flow and coordinating multiple teams to achieve results. 4. Strong offline event planning and execution skills, with experience managing similar initiatives.
What Makes This Role Exciting
- Participate in Meituans strategic overseas business and engage directly with top global players. 2. Develop new markets from 0 to 1 and experience the passion of entrepreneurship. 3. Embrace a vast business battlefield with ample space and flexibility to showcase your talents and achieve rapid career growth. 4. Broaden your global perspective and collaborate with a diverse team.
Job Details
Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.meituan.com/en-US/about-us Job Function: Management Company Industry/
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