Country Manager Dubai and India

Atradius

Department Description

• Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts.With a global network of debt collection specialists, lawyers and insolvency specialists, Atradius Collections serves more than 15,000 customers and helps them mitigate their customers' trade risks through our efficient, business-to-business focused credit management services.
• Atradius Collections is a business unit of the Atradius Group, which is part of Grupo Catalana Occidente, one of the largest credit insurers in Spain and worldwide.
• Atradius Collections has a global success rate of **79.3%**
• We offer services in **96%** of the world
• We handle over **100.000** cases annually
• We service over **10.000 clients** worldwide
• We are connected to over **480** agencies and law firms globally

Job Description

Responsibilities

• will include:
• To be the key contact for local stakeholders; Atradius Credit Insurance (ACI); customers; channel partners; trade associations etc.
• Responsible for building internal relationships with ACI country management as well as streamlining service delivery to insured customers in order increase inflow and revenue from the insured business line.
• To drive the delivery of Collections key priorities within the location in order to generate sales & Inflow, improve operational business processes in order to provide optimal customers service and maximise profit.
• You will implement and embed global processes and procedures in line with the local requirements as well as localise and implement global program initiatives within the location.
• To develop and monitor reporting and analysis of MI for the location.
• To ensure pro-active communication and performance in case handling.
• You will be directly responsible for increasing profitable inflow and new business from non-insured customers and segments within the location with specific focus on channels, shared service and large, multi-national organisations.
• To work closely alongside the Regional Manager, APAC in order to strengthen and streamline the commercial activities within the wider region and optimise efficiency of existing commercial capacity as well as generate and develop new business and inflow within the region.

Requirements for the job

• An entrepreneurial and results focused leader, you will have strong experience in managing the profit & loss results of a business in order to achieve business targets
• You will have excellent organisational and management skills with the proven ability to lead and motivate a team in order to achieve profitability
• Willing and able to share knowledge and coaching skills in order to motivate and develop your teams to energise them for delivery
• Good experience in managing and steering sales teams in order to maximise results and optimise commercial management processes
• You will have a background in debt collections, credit management, credit insurance or factoring and understanding how our debt collections services can be of value to the related target segments
• Strong internal working experience in a multinational business service environment
• Excellent communication skills, both written and verbal in English and be able to adapt and present messages to different audiences.
• You will be able to analyse and question data, identifying trends and interpreting findings in order to drive business performance.
• Ability to work under pressure, prioritize and achieve deadlines
• Excellent knowledge of Microsoft packages in particular including Excel, PowerPoint and Outlook
• You will be willing to travel Internationally
• Strong academic background or equivalent work experience
• What do we offer?
• A dynamic, international and challenging work environment.
• Training and support to reach your full potential including the opportunity for continuous professional development.
• Attractive terms and conditions, including competitive salary and annual bonus
• Equal opportunities for all
• The success of our organization stands with the quality of our people and the ideas they have.
• Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience.
• That is why diversity is extremely important to Atradius.
• To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued.
• We encourage and welcome everyone to apply to our positions.
• I am Atradius! - Do you want to know who we are?
• Get to know Atradius colleagues in this video: https://www.youtube.com/watch?v\=NnsgT04OpTU&t\=4s

Atradius Collections