Counter Salesman
Skills
About This Role
**Position:** Counter Salesman
- As the public face of the company the Counter Salesman is responsible for dealing with any and all customer questions about the products and services the company offers.
- Counter Salesman is expected to be continuously updating their knowledge of the company products, services, and policies.
- Assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.
- Ask questions politely and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.
- Must treat all the customers with respect and courtesy.
- Mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.
- Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction.
- Provide with quotes of various quotes which is appropriate.
- Update the product details with any of the resources working in a continuous manner.
- Keep yourself updated with the product inventory and its functionality.
- Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them.
- Must check the quality and the quality of the product which is brought into the warehouse, need to verify it depending on the order made initially.
- Ensure that each product is stacked as per their location in the warehouse and organize it effectively.
- Follow each safety rules assigned.
- Should be active enough to inform the manager of any potential harmful condition.
- Perform inspections of the delivery vehicle whenever required.
- Count and check the physical condition of the material returned from the customer.
- Arrange for the material to be unloaded in a proper and correct manner.
- To check and identify the stacking position of the material and to oversee that the instructions are followed correctly.
- Documentation of orders / vouchers.
- Create strategies to ensure that sales targets are met.
- Develop business and sales of the branch.
- Maintain all safety standards, be on time at office and respect the colleagues, seniors, and the management hierarchy.
- Maintain knowledge of Company standards and incorporate these into your work.
- Reviewing information for completeness and accuracy.
- Ensure that you display a presentable and professional appearance at all times.
- Ensure that company policies and codes of conduct are followed at all times.
- Maintain confidentiality with regard to the information being processed, stored or accessed.
- Performs various physical duties as assigned.
- Performs other duties and responsibilities as may arise from time to time and as may be assigned by the employer from time to time.
Counter Salesman Requirements
- An Associate’s degree or high school diploma.
- Retail sales experience.
- A professional appearance.
- Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
- The ability to read, write, and perform basic math.
- The ability to stand and walk for extended periods of time.
- Pay: From ﷼5,500.00 per month
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