Corporate Support Services | HR Associate

Role Overview

Responsibilities

• Provide support across a range of employee relations matters as required such as:
• Participating in the hiring process
• Participating in the Onboarding process
• + Serve as a point of contact for new joiners, addressing questions, clarification, and concerns during the onboarding process.
• + Coordinate and conduct new hire orientations and onboarding experience that aim to provide a successful and engaging career with the firm.
• + Prepare and send comprehensive onboarding emails and materials to new joiners, including firm policies, benefits details, employee agreements and other required forms.
• + Collaborate with various teams to ensure IT necessities/laptop, and access are ready for new joiners.
• + Assist in the improvement of onboarding programs by identifying areas for enhancement and efficiency.
• Participating in the HR process by:
• + Assist with the provision of advice across a range of HR and Employee Relations topics
• + Responds to employee and managers inquiries regarding HR policies/procedures and provides guidance.
• + Develop and process contracts of employment and employment policies & procedures in line with UAE Fedar laws, other local requirements and RSM UAE HR policies.
• + Suggesting improvements in the employment policies
• Participating in the performance reviews and training by:
• + Administer performance management processes i.e., probation confirmation, appraisal etc
• + Preparation of reports and analyze data as and when required.
• + Follow up on Employees training and CPD requirements.
• Undertake any other tasks and responsibilities as and when required from time to time.
• + Facilitate monthly, quarterly and annual employee engagement events and activities i.e., annual dinner, team building etc.
• + Track participation statistics ensuring continued success of all events and training programs.
• + Ensures compliance with UAE Federal, Emirates Local Laws and RSM UAE policy at all times

Education

Must Have Requirements

• A Peoples Person with strong administrative and communication skills.
• Effective time management and organizational skills.
• Proficient in Microsoft Office applications.
• Strong report writing and presentation skills with attention to details.
• A working knowledge and/ or keen interest in UAE employment law.
• Proficient in spoken and written English.

Nice To Have Requirements

• Experience in a multicultural business environment.
• A minimum of 6 month to 12 months in HR admin/operational experience.
• Possess logical thinking and creativity.
• Proficient in spoken and written Arabic.
• A UAE National.

Key Performance indicator (KPIs)

• Onboarding Efficiency: Complete 100% of new hire onboarding tasks (documentation, IT setup, orientation) within 3 business days of start date; achieve ≥90% positive feedback from new joiners on onboarding experience.
• HR Service Responsiveness: Respond to employee/manager HR inquiries within 1 business day with accurate, policy-aligned guidance; maintain ≥95% satisfaction on HR support interactions.
• Compliance & Accuracy: Ensure 100% of employment contracts, policies, and onboarding materials comply with UAE Federal/Local labour laws and firm HR policies; zero compliance errors in documented outputs.
• Process Support & Reporting: Submit performance management reports, training trackers, and engagement event summaries on time (100% deadline adherence); proactively identify ≥1 process improvement suggestion per quarter.
• Engagement & Participation: Support successful delivery of ≥90% of planned employee engagement events; achieve ≥75% staff participation in key initiatives (e.g., orientations, training, team activities).

Perks And Benefits

• Competitive salary.
• Comprehensive health insurance per UAE regulations.
• Opportunities for professional development and continuous learning.
• Supportive and diverse work environment.