Corporate Fraud Operations Analyst

Role overview

Compensation

• Entry rate is $23.99 or more per hour, calculated for Kalispell, Montana.
• Washington hourly ranges vary by location: Spokane $26.54–$39.81 and Wenatchee $25.24–$37.88.
• Offers are assessed individually, including consideration of location, experience, and education.

Responsibilities

• Prepare correspondence and disbursements for subpoenas, garnishments, and levies; verify request authenticity with clients, bank staff, and business lines.
• Maintain relationships with collection agencies, law enforcement, and judicial agency personnel, applying judgment within bank policies and security procedures.
• Track legal requests in spreadsheets, identify trends and process improvements, and escalate sensitive or complex matters to management or BSA/AML as appropriate.
• Complete required suspicious inquiry, suspicious activity referral, fraud, and operational loss paperwork.
• Provide backup investigations for card and account fraud, check forgery, elder abuse, suspected money laundering, check kiting, and identity theft.
• Follow applicable policies, laws, and regulations, including the Bank Secrecy Act, Patriot Act, and OFAC; complete assigned training on time.

Qualifications

• Required: Associate degree in accounting/finance, business, criminology, or a law-related field; equivalent relevant education and work experience may be considered.
• Required: Three years of banking experience focused on levy, garnishment, or subpoena processing.
• Required: Working knowledge of financial regulations, including Reg CC, Reg E, Reg B, Reg Z, UCC4, AML/BSA, CIP, KYC, EDD, and identity-theft red flags.
• Required: Proficiency with Microsoft Office Suite, Adobe, and internet browsers.
• Preferred: Fraud investigation experience involving wire fraud, checks, ACH, card services, or new-account authentication.
• Preferred: Knowledge of banking and fraud threats, fraud analytics, and identifying irregularities or abuse.
• Preferred: Knowledge of operational functions, systems, policies, and procedures for fraud investigations.
• Required skills include discretion, confidentiality, organization, time management, analytical and technical ability, and customer relations.