Copy Lead, AI Content Operations

About The Role

Why This Role Is Different

• You will be one of the key architects behind Bybit's next-generation content operating system.
• You will work directly with senior leadership to:
• Design AI-powered copy creation workflows
• Build proprietary prompt libraries and AI skills
• Create automated quality assurance systems
• Develop scalable content operations frameworks
• Reduce copy production bottlenecks
• Increase content quality while reducing delivery time
• Establish the operational foundation for content automation at scale
• This is an opportunity to shape how one of the world's fastest-growing crypto companies creates content in the AI era.

Copy Operations Leadership

• Own the complete copy intake and delivery workflow across Bybit.
• Design scalable request management and prioritization frameworks.
• Improve workflow efficiency, transparency, and stakeholder experience.
• Establish SLAs and operational performance standards.
• Build reporting systems to measure productivity and turnaround times.
• Continuously identify bottlenecks and implement process improvements.

Ai-Powered Content Transformation

• Design and deploy AI-assisted copy creation workflows.
• Build prompt frameworks, AI skills, templates, and reusable content systems.
• Evaluate and implement solutions using Claude, Gemini, ChatGPT, and future AI technologies.
• Create quality control systems for AI-generated content.
• Develop automation frameworks that reduce manual effort while maintaining quality.
• Partner with Product and AI teams to integrate Bybit's internal AI capabilities into content operations.

Global Brand Governance

• Own and evolve Bybit's copy standards and style guides.
• Ensure consistency across all customer touchpoints.
• Maintain tone-of-voice frameworks across global and regulated markets.
• Build scalable governance systems that protect brand quality while enabling faster execution.
• Establish review and approval frameworks that support global scale.

Team Leadership

• Lead and mentor a team of copywriters and copy operations specialists.
• Set performance standards and operational KPIs.
• Build training programs focused on AI adoption and operational excellence.
• Foster a culture of continuous improvement and experimentation.

Strategic Program Ownership

• Partner directly with the Content Director on the future roadmap of content operations.
• Drive initiatives that improve quality, speed, automation, and scalability.
• Develop the long-term vision for AI-powered content creation at Bybit.
• Act as the operational bridge between Content, Product, Marketing, Compliance, and AI teams.

First 90 Days

• Complete a full audit of current copy operations.
• Identify and address major workflow bottlenecks.
• Establish standardized intake and prioritization systems.
• Launch initial AI-powered workflow improvements.
• Deliver measurable improvements in turnaround time and stakeholder satisfaction.

Within 6 Months

• Significantly reduce manual intervention across the copy workflow.
• Launch AI skills and automation frameworks adopted across the content organization.
• Improve content quality consistency through AI-assisted governance.
• Reduce copy request turnaround times.
• Establish the foundation for a highly automated content production ecosystem.

Required Experience

• 7+ years in content operations, editorial operations, content strategy, copy management, marketing operations, or related fields.
• Experience managing content teams and cross-functional stakeholders.
• Proven track record of building and improving operational processes.
• Strong understanding of content governance, quality assurance, and brand management.
• Experience managing high-volume content environments.

Ai & Automation Expertise

• You have already experimented with or implemented AI-driven workflows.
• Examples include:
• AI-assisted content production systems
• Prompt engineering frameworks
• Workflow automation
• Content quality assurance systems
• Process automation initiatives
• AI-powered productivity solutions

Experience With Tools Such As

• Claude
• Gemini
• ChatGPT
• Workflow automation platforms
• Prompt engineering frameworks
• AI orchestration systems
• is highly preferred.

Ideal Candidate

Why Join Bybit

• Build the future of AI-powered content operations.
• Work directly with senior leadership on high-impact initiatives.
• Shape how content is created at global scale.
• Access cutting-edge AI technologies and experimentation environments.
• Lead transformation across one of the fastest-growing companies in the digital asset industry.
• Create systems that impact millions of users worldwide.
• If you are passionate about operational excellence, AI innovation, and building scalable systems that redefine how content is created, we would love to hear from you.