Coordinator (Travel Agency experience is required)
Coordinate travel arrangements, manage client relationships, provide travel advice, and ensure compliance with regulations while supporting sales and marketing activities.
Skills
About This Role
Overview
- Coordinate domestic and international travel arrangements for clients.
- Book flights, hotels, transportation, tours, and travel insurance.
- Prepare detailed travel itineraries and travel documentation.
- Respond to customer inquiries via phone, email, and in person.
- Provide travel advice regarding destinations, visa requirements, and travel regulations.
- Process reservations, cancellations, amendments, and refunds.
- Liaise with airlines, hotels, tourism partners, and suppliers.
- Monitor travel schedules and assist clients with travel-related issues.
- Maintain accurate client records and booking information.
- Ensure compliance with company policies and travel regulations.
- Handle invoicing, payment collection, and reconciliation of travel bookings.
- Support sales and marketing activities to promote travel packages and services
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