Coordinator, Small Business Gateway

Position objective

Work location

• Mount Isa Small Business Gateway, Mount Isa CBD; premises are to be confirmed.
• Interim work location: 23 West Street, Administration Building.

Salary and engagement

• Annual salary band: $109,803.61–$116,545.29.
• Full-time, fixed-term engagement for two years, subject to continued State Government project funding.
• Classification Level 6 under the Queensland Local Government Industry Award and Mount Isa City Council Certified Agreement 2024.

Position requirements

• Strong understanding of regional Queensland business needs, barriers, and growth opportunities.
• Proven experience delivering grant-funded, economic development, or business support programs.
• High-level communication, customer service, facilitation, negotiation, and stakeholder engagement skills.
• Ability to manage budgets, milestones, data, and compliance reporting; experience leading people and delivering outcomes in a relevant business, government, or regional development environment.
• Digital capability, including Microsoft Office and relevant CRM, booking, website, social media, and digital marketing tools.
• Ability to work respectfully with diverse communities, including Aboriginal and Torres Strait Islander businesses and community members.
• Current Queensland driver’s licence or ability to obtain one before commencement.
• Established North-West Queensland business, resources, or industry networks are desirable; no qualifications are mandatory.

Key responsibilities

• Establish and manage Gateway operations, member services, facilities, and project milestones.
• Coordinate workshops, mentoring, training, referrals, and digital capability initiatives; connect businesses with procurement, supply chain, funding, and industry development opportunities.
• Build partnerships with Council, Commerce North-West, government, industry, and community partners to drive participation and regional outcomes.
• Support marketing and communications through updates, social media content, and promotional materials.
• Manage budgets, records, data, risks, compliance, and funding reports.
• Supervise staff, support communications, and represent the Gateway at events and forums.

Work arrangements and performance