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Coordinator Sales Gallery
Hilton Grand Vacations
Virginia Beach, USA
Full-time
Mid
Onsite
Discovered Today
Communication
Key Skills for This Role
Communication
Full Job Posting
Qualifications
- High school diploma or GED required.
- Previous experience in customer service, hospitality, administrative support, retail, or front desk roles preferred.
- Strong verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Comfortable working in a fast-paced, team-oriented environment.
- Ability to multitask and prioritize responsibilities with professionalism and accuracy.
- Proficiency with Microsoft Office applications and basic computer skills.
- Ability to stand, walk, and move throughout the sales gallery for extended periods as needed.
- Must be available to work a flexible schedule, including weekends and holidays.
- Why do Team Members enjoy working with us:
- Excellent health care options (medical, dental, and vision that encourage preventative care)
- Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
- The industries top training in a lively environment
- All new Team Members are automatically enrolled in the HGV matching Retirement Savings Plan
- Our Go Hilton Team Member Travel Program offers up to 40 room nights per year at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share up to 70 additional discounted room nights per year.
- And so much more
- The pay rate for this hourly role is $16 per hour.
- When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Responsibilities
- Greet, check in, and assist guests and owners attending sales presentations.
- Assign guests to the appropriate Sales Executives using accurate rotation schedules and coding procedures.
- Maintain and update daily Sales Executive rotations and specialty assignments.
- Track daily attendance, training records, and operational reports.
- Answer incoming phone calls and direct inquiries to the appropriate departments.
- Coordinate transportation and communicate guest pick-up and drop-off details with transportation teams.
- Process guest transportation reimbursements, including taxi and rideshare vouchers.
- Assist with gifting, premium fulfillment, and nightly reconciliations.
- Manage inventory and stock levels for kitchen, café, and refreshment areas.
- Ensure guest hospitality areas remain clean, organized, fully stocked, and presentation-ready.
- Provide administrative and operational support to the Sales and Marketing teams as needed.
- Perform additional duties and special projects as assigned by leadership.
Preferred Qualifications
- Previous experience in customer service, hospitality, administrative support, retail, or front desk roles preferred.
About Hilton Grand Vacations
Hotels & Resorts22000 employeesFounded 1992
A global leader in vacation ownership and hospitality services.
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