Coordinator, Operational Compliance

About the Department

Position Duties

• Compliance and Policy Oversight: Conduct regular internal reviews and assessments and operational reviews across departments to evaluate compliance with college policies, state/federal regulations (e.g., Title IV, ADA, THECB), and accreditation standards. Identify gaps in compliance and recommend corrective actions; monitor resolution progress. Evaluate the development, revision, and distribution of institutional policies and procedures in collaboration with department leaders. Process Improvement and Project Oversight: Lead college-wide operational analysis and improvement initiatives to optimize operational efficiency, reduce risk, and improve service delivery. Evaluate project and change management functions, ensuring alignment with strategic goals and institutional effectiveness. Training and Capacity Building: Ensure compliance with policy and compliance-related training programs for faculty, staff, and administrators. Partner with Talent Engagement and Institutional Effectiveness to embed compliance awareness into onboarding, leadership development, and annual professional training cycles. Strategic Reporting and Risk Management: Provide regular updates to the Vice President and President on institutional risk, compliance findings, and policy gaps. Partner with I.E.R. to develop a dashboard or risk tracker for compliance activities, policy implementation, and project initiatives. Advise leadership on emerging compliance risks and propose mitigation strategies. Records and Documentation: Support the college’s Records Management Program and ensure adherence to state guidelines and internal retention policies. Compile and submit institutional reports related to compliance, audits, and operational performance. Departmental Leadership: Develop annual departmental goals, budgets, and institutional effectiveness plans. Skills and Abilities: Strong analytical, writing, and communication skills. Ability to manage complex projects and cross-functional teams. High emotional intelligence, integrity, and discretion in handling sensitive information. Ability to work across diverse campus constituencies with a collaborative, proactive approach.
• Conduct regular internal reviews and assessments and operational reviews across departments to evaluate compliance with college policies, state/federal regulations (e.g., Title IV, ADA, THECB), and accreditation standards.
• Identify gaps in compliance and recommend corrective actions; monitor resolution progress.
• Evaluate the development, revision, and distribution of institutional policies and procedures in collaboration with department leaders.
• Lead college-wide operational analysis and improvement initiatives to optimize operational efficiency, reduce risk, and improve service delivery.
• Evaluate project and change management functions, ensuring alignment with strategic goals and institutional effectiveness.
• Ensure compliance with policy and compliance-related training programs for faculty, staff, and administrators.
• Partner with Talent Engagement and Institutional Effectiveness to embed compliance awareness into onboarding, leadership development, and annual professional training cycles.
• Provide regular updates to the Vice President and President on institutional risk, compliance findings, and policy gaps.
• Partner with I.E.R. to develop a dashboard or risk tracker for compliance activities, policy implementation, and project initiatives.
• Advise leadership on emerging compliance risks and propose mitigation strategies.
• Support the college’s Records Management Program and ensure adherence to state guidelines and internal retention policies.
• Compile and submit institutional reports related to compliance, audits, and operational performance.
• Develop annual departmental goals, budgets, and institutional effectiveness plans.
• Strong analytical, writing, and communication skills.
• Ability to manage complex projects and cross-functional teams.
• High emotional intelligence, integrity, and discretion in handling sensitive information.
• Ability to work across diverse campus constituencies with a collaborative, proactive approach.

Minimum Qualifications

• Minimum Qualifications: Bachelor’s degree in business administration, Public Administration, Higher Education, or a related field OR Ten (10) years of experience in policy compliance assessment, policy administration, facility operations compliance, or operations in higher education or the public sector. Preferred Qualifications: Certification in project management, process improvement (e.g., Lean, Six Sigma), or compliance. Familiarity with institutional accreditation and internal control systems. Familiarity with Public and Private operational procedures for risk management. Master’s degree in a field related to the list in Minimum Qualification.
• Bachelor’s degree in business administration, Public Administration, Higher Education, or a related field
• Ten (10) years of experience in policy compliance assessment, policy administration, facility operations compliance, or operations in higher education or the public sector.
• Certification in project management, process improvement (e.g., Lean, Six Sigma), or compliance.
• Familiarity with institutional accreditation and internal control systems.
• Familiarity with Public and Private operational procedures for risk management.
• Master’s degree in a field related to the list in Minimum Qualification.

Other Qualifications

• Travel Requirements: Travel between college sites and for conferences Other Duties: Will participate in college responsibilities such as the Institutional Effectiveness Committee, Task Force, etc. Other duties as assigned by the Vice President or the College President. Environment: Office-based with regular travel across all college sites. Occasional evening or weekend responsibilities to meet project deadlines or conduct operational reviews or training.
• Travel between college sites and for conferences
• Will participate in college responsibilities such as the Institutional Effectiveness Committee, Task Force, etc.
• Other duties as assigned by the Vice President or the College President.
• Office-based with regular travel across all college sites.
• Occasional evening or weekend responsibilities to meet project deadlines or conduct operational reviews or training.

Benefits

• A position at CBC includes attractive paid vacation, sick and personal time, and employer-paid health insurance (for employee) through BCBS, among many other great, cost-effective PPO benefit options and retirement plans.

Supplemental Questions