Coordinator Business Support - City Planning and Building

You must be a current employee of Knox City Council or be engaged via Comensura for 4+ continuous months to apply for this role. You must discuss this opportunity with your substantive People Leader before submitting your expression of interest.

The Coordinator Business Support – City Planning and Building is required to work with other leaders of the City Planning & Building Department to manage, lead and support the staff in the Administration Unit and ensure the effective and efficient provision of administration services which support the planning and building functions of the City Planning & Building Department.

This is a full-time temporary role based at Knox Civic Centre until end of March 2027. We support flexible working arrangements while ensuring operational needs of the role are met.

This is a Band 7 classified role. Remuneration will be $115,162.08 to $129,157.23 (depending on experience) (pro-rata for part time) plus superannuation in accordance with the Superannuation Guarantee.

Oversee the administration of planning and building legislation, processes, and service standards to ensure compliance and efficiency.

Lead and develop the Planning & Building Administration team to deliver exceptional customer service and operational excellence with both internal and external stakeholders.

Manage and enhance systems, procedures, databases, and digital platforms to support continuous service improvement.

Provide expert advice and administrative support across planning and building functions, including reporting, performance monitoring, and stakeholder enquiries.

Collaborate as a key member of the leadership team, driving strategic initiatives, staff development, and a culture of continuous improvement.

The key selection criteria for this role are:

Ability to supervise, lead and develop staff with a commitment to working as a team member.

Knowledge and understanding of statutory planning and building functions within a local government environment.

A proven ability to provide a high level of customer service in a timely and professional manner, with both internal and external customers

Advanced skills in the Pathways computer software program to a ‘System Owner’ level, in addition to developed skills in other relevant software including Microsoft programs, website development, document management and GIS systems.